Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.3
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
74
4 Stars
12
3 Stars
4
2 Stars
5
1 Star
10
83%of customers recommend this product.
(
62 out of
75)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
1
0 yeah I tried it before a phone that don't have
on April 27, 2026
Posted by: Yeah I tried before a pho
Verified Purchase:Yes
I did to see the phone so why is y'all charge me for a phone that I don't have
Response from ATT.comBy AT&T CARE - Andres, May 27, 2026
Hi there!
Thank you for bringing this to our attention, and we want to help you clear this up immediately. We understand how stressful it is to see a charge for a Galaxy S26 Ultra that you do not have in your possession.
Our goal is to make sure your billing is completely accurate and clear. We want to investigate this charge and resolve it for you right away. Please fill out our self-service form at att.com/get-support so we can assign the right expert to your case and help you look into what happened, and fix this issue.
Thank you for bringing this to our attention, and we want to help you clear this up immediately. We understand how stressful it is to see a charge for a Galaxy S26 Ultra that you do not have in your possession.
Our goal is to make sure your billing is completely accurate and clear. We want to investigate this charge and resolve it for you right away. Please fill out our self-service form at att.com/get-support so we can assign the right expert to your case and help you look into what happened, and fix this issue.
Written by a customer while visiting ATT.com
Posted by: VictoriaG60
from California
Verified Purchase:Yes
I love the phone but I'm disappointed it doesn't come with a charger.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Darnell S
from Chicago. IL
Verified Purchase:Yes
I do like the phone but... the stylus is not Bluetooth, I can't use it like I did with my S22
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: HazelEyes67
from California
Verified Purchase:Yes
I traded in my paid off Samsung S23 Ultra and was able to uprgade it for a Samsung S26 Ultra. I took good care of my phone and was able to get a decent rebate for the new one I upgraded to. The process was easy, and I was able to seamlesly uprade my service to a better one to use with my new phone.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Santan Valley Arizona
Verified Purchase:Yes
Awesome phone only issue is using wifi in the house barely works I have to turn it off and use my phone's data
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Talman84
from Wheat Ridge, CO
Verified Purchase:Yes
I love the new screen privacy feature. Paying ATT to allow for free phone upgrades is worth every penny.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Romila Lal
Verified Purchase:Yes
I am loving my new Galaxy S26 Ultra phone
Written by a customer while visiting ATT.com
Posted by: Pirate 11
from Kansas City, MO.
Verified Purchase:Yes
If I had to do again I wouldn't buy it. They made things that were easy to do with the S21 more difficult.
No, I would not recommend this to a friend.
By Samsung, May 1, 2026
Hi there Pirate 11, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a learning curve, and cause frustration as you adjust to the differences from your previous device. We have some resources available online to assist you with this including articles for the changes titled "Galaxy S26 AI Experience" and "Use the S Pen with Galaxy S26 Ultra". We also have the complete manual and our team of experts available online to assist you with additional settings, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com