Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.3
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
88
4 Stars
15
3 Stars
4
2 Stars
7
1 Star
12
83%of customers recommend this product.
(
77 out of
93)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Posted by: Christina cali
from Missouri
Verified Purchase:Yes
Good phone I wish they would change the format layout though. I'm tired of every phone basic layout looking the same it fetus to the point. We're all Phones look the same. What a bummer I mean apple different but not by much
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: DPheyes
from Alaska
Verified Purchase:Yes
My brand new phone occasionally overheats almost to the point of "too hot to hold". We can't figure out why, but to get a replacement phone or warranty work you get the run around and when you finally talk to someone, their solution is to send in your phone and live without it for 2+ weeks.
By Samsung, August 10, 2026
Hi there DPheyes, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the prolonged usage of your device while being comfortable in your hand is to you every day. We have an article available online to help you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available to assist you through chat if this matter continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Ariel G
from Philadelphia, PA
Verified Purchase:Yes
The camera!? 🤌🏽 I need a new case because the one I have messes with it. However, there aren't many tough pink cases lol
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: NonTechnophobe
from Indianapolis
Verified Purchase:Yes
Great overall phone!
Speed is amazing and camera is outstanding.
Quite pricey plus all upgrade fees too.
Speed is amazing and camera is outstanding.
Quite pricey plus all upgrade fees too.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Bob Hitt
from Plainsboro NJ
Verified Purchase:Yes
This is my 3rd Galaxy and I think it is the best one ever. I love the new AI options on photos, it is super lightweight and the battery life is amazing. This is why I will always stick with Galaxy Ultras, there is no down side , and the color is unique.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Lexington, KY
Verified Purchase:Yes
Switching from apple to Samsung has been the best decision ever. Better processor, more customization. Do it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: A mad customer
from Laotto, IN
Verified Purchase:Yes
I was on prepaid and I was never told that upgrading makes me go on a plan that I didn't want i wanted to stay on prepaid where I was happy not paying through the ceiling prices im very mad
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, August 18, 2026
We understand your frustration and hear you loud and clear. It is stressful to face unexpected plan changes and higher costs, especially when you were perfectly happy with your prepaid service. We want to look into what happened during your upgrade to ensure your account is set up exactly how you want it. You can DM us at one of our official social media channels for a faster response and resolution:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: dougie064
from Raleigh, NC
Verified Purchase:Yes
The ultra is lightweight, versatile and demanding to the point it almost makes you use it's available features which is plenty. But personally, at times I find it somewhat slow in responses, but not a deal breaker, because it's always seeming to come through when you need it to perform and satisfy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com