Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.3
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
101
4 Stars
18
3 Stars
5
2 Stars
7
1 Star
12
85%of customers recommend this product.
(
91 out of
107)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
I have been a Samsung owner now for some time. I just upgraded to an S26 Ultra from my previous S23 Ultra. So far I'm very happy with the device as usual. At this moment I can't comment on the internal and software updates but so far I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: TammykScentsychic
from Missouri
Verified Purchase:Yes
It seems to me not keep a charge for not even a day ......
By Samsung, October 5, 2026
Hi TammykScentsychic, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is for your uninterrupted usage during the day. We have a few articles available online to help you maximize the battery life of your device titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available to assist you further through chat if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Response from ATT.comBy AT&T, AT&T Care, October 4, 2026
We understand that your new Samsung Galaxy S26 Ultra is not holding a charge as it should. Our goal is to provide high-quality devices to our customers. Since you are experiencing charging issues, we want to take a closer look and diagnose the root cause. Please contact us via social media for a fast response and resolution.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Diana Elaine Grado
from Artesia New Mexico
Verified Purchase:Yes
Love it. !!! Will Recommend
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 4, 2026
Diana Elaine Grado, thank you very much for sharing your positive review. We are happy to hear that you love your new Samsung Galaxy S26 Ultra! If you ever need any assistance with your device or service in the future, please feel free to reach out to us through our social media channels for a fast response and resolution.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Kingsport, TN
Verified Purchase:Yes
Absolutely love mine. Glad i decided to switch.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Mobile
Verified Purchase:Yes
This is a good quality phone. My only complaints are: 1. It is too big, bordering on clunky; 2. Fingerprint reader needs to be refined. Otherwise, I am quite satisfied.
Response from ATT.comBy AT&T, AT&T Care, September 28, 2026
We appreciate you sharing your detailed feedback on the Samsung Galaxy S26 Ultra. We are glad to hear that you are satisfied with its overall quality. If you need any assistance in the future, you can find us through any of our support channels below. We will be happy to continue hearing about your personal experience with this phone.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: JimNClaudia
from San Diego
Verified Purchase:Yes
I was coming from a standard size S22 so the upgrade was pretty much a positive experience. The faster processor is great. The screen quality and screen size is nice. The screen size of the Ultra is comfortably large but not too inconvenient to hold in my hand. The battery life is a nice improvement too. I can go a whole day of average use where my S22 wouldn't make it the whole day and would need to be charged during the latter half of the day.
Something to be aware of is the inability to use the stylus if you have a MagSafe phone case with a very strong magnet. I have the Rockform Rugged case and the magnet is preventing me from using the stylus. Not that much of a deal breaker but an inconvenience
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, October 7, 2026
JimNClaudia, thank you for sharing this detailed feedback! We are happy to hear that your transition from a standard S22 to the Samsung Galaxy S26 Ultra has been such a positive experience. We appreciate your notes on the faster processor, the comfortable screen size, and the improved battery life that keeps you powered throughout the entire day. If you have any future questions or concerns with your device, we will be ready to help you through any of our support channels below.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: Anonymous
from FLA
Verified Purchase:Yes
Beautiful phone. Color was not as expected.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Erin84
from Ks
Verified Purchase:Yes
The camera is amazing, and the storage capabilities is outstanding. A little overpriced in my opinion.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 21, 2026
We appreciate your feedback on the Galaxy S26 Ultra! We are glad to hear you are loving the amazing camera and outstanding storage capabilities. We understand that price is an important factor, and we always strive to offer premium features alongside competitive promotions to deliver the best value possible. If you have any questions or concerns with this phone, you can contact us through one of our support channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com