Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.3
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
74
4 Stars
12
3 Stars
4
2 Stars
5
1 Star
10
83%of customers recommend this product.
(
62 out of
75)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Posted by: Anonymous
Verified Purchase:Yes
Some of the features for my apps will not work on this phone for some reason
By Samsung, April 24, 2026
Hello Confused01, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific apps are to you with your device every day. We have a great article available online to help you troubleshoot the compatibility of your device at your convenience titled "App is crashing or not working on Samsung phone or tablet". We also have our team of experts available through chat to assist you further if you continue to experience this matter with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
ATT bloatware / other software hurts good hardware
on April 16, 2026
Posted by: Donald Shockley
from Belton, TX
Verified Purchase:Yes
Losing a 30 year customer over this phone. With flagship phones every upgrade. Wish I had not traded in my S23 Ultra. I initially liked this phone upgrade for the better cameras. But the improved camera hardware has been overshadowed by software issues. The most annoying is that apparently you cannot have battery optimization activated without continually being annoyed with pop-ups prompting you to turn it off in favor of the ATT Cloud backup that was never enabled in the first place. I also find it very annoying to have to go through security and enable file transfer each time I plug in USB. I understand defaulting to more secure mode the first time, but after I change it leave it that way. It appears ATT/Samsung is going the same route that put me off their main competitor. Namely, do it our way or you can't do it (at least not painfully). I also find the need to reenter passwords while using fingerprint unlock to be too frequent. It always seems to be when it's most inconvenient. At a minimum I should be able to set it to occur at a weekly date/time that is convenient. The repeat app deep sleep notification is annoying with no "don't show this again" option. I've usually liked the pens to get precision with my fat fingers, but this latest version is just too skinny. Difficult to remove and difficult to hold. And although the camera upgrade looked good by the specs, in use there's really no noticeable difference from my old S23 Ultra. The flagship phones have made the ATT premium worth it in the past. But it seems the hardware is plateauing and software is getting so intrusive that it's just not worth it any more.
No, I would not recommend this to a friend.
By Samsung, April 16, 2026
Good day Donald, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S26 Ultra. Your insights provide valuable critiques that will assist us with improving our product line. To stop constant pop-ups prompting you to turn off battery optimization in favor of AT&T Cloud on your Galaxy S26 Ultra, you likely need to whitelist the AT&T app from background usage restrictions, rather than disabling overall system battery optimization. To have your Galaxy S26 Ultra default to Charging Only when plugged in (avoiding file transfer prompts), you may be able to enable Developer Options, then set the "Default USB configuration" to "Charging phone only". This should allow you to skip the security pop-up, ensuring the phone only draws power. Frequent password requests on the Galaxy S26 Ultra usually occur when the sensor fails multiple times, the phone is in a pocket (accidental touches), or due to security settings after updates. To fix this, re-register fingerprints, disable "Accidental touch protection," and delete old prints. To stop annoying Galaxy S26 Ultra app deep sleep or "unused apps" notifications, go to Settings > Battery > Background Usage Limits and toggle off "Put unused apps to sleep". Let us know if you have any questions for us or if you would like further assistance by reaching out to Support. We're here to help in any way that we can! Thank you for being a valued Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: PedroC
Verified Purchase:Yes
Please go to VZ/TMO, they will get you the best deals. It’s so sad and cold in those stores. PHONE IS A 5 Star
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Aiken SC
Verified Purchase:Yes
This is a great phone. Has a lot of new features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Visalia, CA
Verified Purchase:Yes
This feels like an upgrade. I get the latest ultra every year and this one feels like an improvement more than the last couple. And I liked those a lot. Great phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Tjoyce
from Whitewater CO
Verified Purchase:Yes
Faster than i hoped it would be
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: megz7
from San Antonio Texas
Verified Purchase:Yes
I love the phone. was well worth waiting for. The privacy screen option is better than I expected. overall happy and pleased
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
Love it, better than my old galaxy s25
I would recommend this to a friend!
Written by a customer while visiting ATT.com