The phone works as advertised. The only problem I have is that I only use a small fraction of the features.
Response from ATT.comBy AT&T CARE - Isabella, July 5, 2026
Hello again! Thank you for sharing your honest feedback about your new Samsung Galaxy S26 Ultra.
We are glad to hear that the device is working exactly as advertised and performing reliably for you. It is completely normal to feel like you are only using a small fraction of what this phone can do, as it is packed with a wide variety of advanced tools and technology. We want to help you get the most value out of your investment, so if you ever want to explore some simple tips and tricks, please check out the phone's user guide to learn some of the best everyday features.
I switched from the S23 plus and I love all the updates. The camera is better, it's faster and I love the privacy screen feature.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 7, 2026
We love hearing when an upgrade hits all the right marks! Thank you for taking the time to leave this review. We are delighted that your transition to the Samsung Galaxy S26 Ultra has been so rewarding and that you are enjoying the faster performance and security features.
If you ever need assistance from AT&T, we will be available to address any matter through the following support channels:
📞 Phone Support: Call us at 800-331-0500 (or dial 611 from your AT&T phone). 📱 Social Media: Message us directly on X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
We truly appreciate your continued support. Thank you for choosing us.