Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.5
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
71
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
6
91%of customers recommend this product.
(
62 out of
68)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Posted by: Michael boney
Verified Purchase:Yes
Awesome phone like always
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Miami
Verified Purchase:Yes
Lots of glitches, this device is not ready for prime time
No, I would not recommend this to a friend.
By Samsung, April 13, 2026
Hi there Ale2134, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have some resources available to assist you in maxmizing the processing power of your device and work towards a resolution for this experience titled "How to adjust refresh rate options on your Galaxy phone or tablet", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Katrina Banks
from Detroit Mi
Verified Purchase:Yes
The enployee in the store did not know how to activate the phone. It was a disaster. The phone is great the service was a nightmare.
Response from ATT.comBy AT&T CARE - Kevin, May 31, 2026
Hi Katrina, we sincerely apologize for the inconvenience you experienced at the store during your device activation. We understand how important it was to get these issues addressed appropriately, your feedback is essential in helping us strengthen our customer‑focused experience, and we will share it with our leadership team to prevent similar situations in the future.
On the other hand, we’re very glad to hear that you’re enjoying your device’s capabilities and overall experience.
We’ll continue to be here whenever you need support. Below is our contact information, if there’s anything still unresolved, we’ll be ready to assist you:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
On the other hand, we’re very glad to hear that you’re enjoying your device’s capabilities and overall experience.
We’ll continue to be here whenever you need support. Below is our contact information, if there’s anything still unresolved, we’ll be ready to assist you:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Aberdeen,WA 98520
Verified Purchase:Yes
I love it,all the new features are Great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Easy and worthwhile upgrade from former Galaxy pho
on April 9, 2026
Posted by: Jimbobka
from Lilburn, GA
Verified Purchase:Yes
I was pleasantly surprised at how easy it was to transfer all apps and settings from my S22+ to my S26 ultra. The phone takes great photos, feels good in the hand, and is very fast. Battery usage is improved. Glad I did the upgrade.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Denise R C
from Washington DC
Verified Purchase:Yes
It's lightweight and the photos look clear bright and features are good. I love it 😀
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Nicholasville, kentucky
Verified Purchase:Yes
Works great, bright vibrant colors and great sound.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Miranda m
Verified Purchase:Yes
Seems like the battery takes long time to charge and sometimes the battery dies to fast
By Samsung, April 8, 2026
Hi there Miranda m, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when the battery of your device is not meeting your expectations in charging speed or battery life. We have some articles available online to help you with these experiences titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Wall chargers and charging your Galaxy phone or tablet". We also have our team of experts available to assist you further if you continue to experience frustrations with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com