Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
67
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
6
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Posted by: Tiarria Tassoul
Verified Purchase:Yes
I wouldn't know because you guys lost my phone. So definitely don't order it
Response from ATT.comBy AT&T CARE - Andres, April 14, 2026
Hello there, Tiarria! We are truly sorry to hear that you haven't received your Galaxy S26 and for the frustration this has caused. We understand how disappointing it is to look forward to a new device just for it to not arrive.
We want to make sure this is resolved as quickly as possible and get your phone into your hands. Please check your tracking information at att.com/checkmyorder with your order number and ZIP code. If you don't see any recent update, we suggest contacting the shipping carrier or giving us a call at 800-331-0500 so we can investigate the shipment status and assist with the next steps.
Thank you for letting us know about this. We're here to help.
We want to make sure this is resolved as quickly as possible and get your phone into your hands. Please check your tracking information at att.com/checkmyorder with your order number and ZIP code. If you don't see any recent update, we suggest contacting the shipping carrier or giving us a call at 800-331-0500 so we can investigate the shipment status and assist with the next steps.
Thank you for letting us know about this. We're here to help.
Written by a customer while visiting ATT.com
Posted by: LibbyOK
Verified Purchase:Yes
Upgraded from S23 Ultra to S26 Ultra and hated it. The screen was smaller, and the phone was thicker. The S23 was absolutely a better fit in the hand. I returned the S26 Ultra.
No, I would not recommend this to a friend.
By Samsung, May 1, 2026
Hi there LibbyOK, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can cause frustration as you adjust to the differences from your previous device. We understand the rounded corners can make the display of the device feel smaller, however the Galaxy S23 Ultra had a 6.8 inch display and your new Galaxy S26 Ultra has a 6.9 inch display. We understand the thickness around the camera lenses can take some adjustment and we recommend protective cases on all devices that can help minimize this protrusion. Our team of experts is available through chat if you have questions, or are interested in exploring accessory options for your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
I love my new phone, its amazing
Written by a customer while visiting ATT.com
Posted by: King Angel
from Htown to Uvalde Tx
Verified Purchase:Yes
Easy fast and reliable. I wish I could afford to get my wife one. I got mine due to trade in. Buying the phone was as easy as 123.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: KelvinM
from BIRMINGHAM ALABAMA
Verified Purchase:Yes
Upgraded from S23+...Not impressed with generational improvement..if my S23 Didn't have a bad front camera I woulda just kept it...honestly forget it's a new phone sometimes..screens a tiny bit bigger and on paper faster but feels identical.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Leo321
from Oklahoma
Verified Purchase:Yes
Love my new phone. So far it seems to work perfecly. Smooth switching between apps.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Tsnowberger
from Indiana
Verified Purchase:Yes
I love this new phone. It has all the dlsame functions as my last one with even more features that I love. The camera is amazing the picture quality is outstanding. The sky blue color is beautiful. I live the screen privacy function. I could not be happier with my purchase.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ShayShay87
from St. Louis, Missouri
Verified Purchase:Yes
I am absolutely loving my s26 ultra. I like the built in privacy settings for your screen visibility. It works well without lag even when running high memory apps. It also has good battery life. I'm an artist and am constantly drawing on my phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com