Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
67
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
6
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (AT&T)
Posted by: Anonymous
from Aberdeen,WA 98520
Verified Purchase:Yes
I love it,all the new features are Great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Katrina Banks
from Detroit Mi
Verified Purchase:Yes
The enployee in the store did not know how to activate the phone. It was a disaster. The phone is great the service was a nightmare.
Response from ATT.comBy AT&T CARE - Kevin, May 31, 2026
Hi Katrina, we sincerely apologize for the inconvenience you experienced at the store during your device activation. We understand how important it was to get these issues addressed appropriately, your feedback is essential in helping us strengthen our customer‑focused experience, and we will share it with our leadership team to prevent similar situations in the future.
On the other hand, we’re very glad to hear that you’re enjoying your device’s capabilities and overall experience.
We’ll continue to be here whenever you need support. Below is our contact information, if there’s anything still unresolved, we’ll be ready to assist you:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
On the other hand, we’re very glad to hear that you’re enjoying your device’s capabilities and overall experience.
We’ll continue to be here whenever you need support. Below is our contact information, if there’s anything still unresolved, we’ll be ready to assist you:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Miami
Verified Purchase:Yes
Lots of glitches, this device is not ready for prime time
No, I would not recommend this to a friend.
By Samsung, April 13, 2026
Hi there Ale2134, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have some resources available to assist you in maxmizing the processing power of your device and work towards a resolution for this experience titled "How to adjust refresh rate options on your Galaxy phone or tablet", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Michael boney
Verified Purchase:Yes
Awesome phone like always
Written by a customer while visiting ATT.com
Customer Rating
5
Samsung Galaxy s26 ultra sky blue is a great phone
on April 15, 2026
Posted by: Aschneider
from Tennessee
Verified Purchase:Yes
The samsung galaxy 26 ultra is a great phone. It is easy to use and has a lot of really fun features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Switch from iphone to this and it hasnt been so great. Charging the has been a challenge sometimes it get the fast charge other times doesnt even charge.
By Samsung, April 20, 2026
Hi there Jose valdez, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the charging of your device is to you every day for your usage and enjoyment. We have some resources available online to assist you with this experience you mention titled "Galaxy phone or tablet is not staying on or charging" and "Wall chargers and charging your Galaxy phone or tablet". We also have our team of experts available through chat to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Ndidi
from Rosharon Texas
Verified Purchase:Yes
This is an upgrade for me. I am still learning everything about my new phone. I am enjoying every step of the way.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Fast, clean interface, lots of new features that take time to fully utilize.
I would recommend this to a friend!
Written by a customer while visiting ATT.com