Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
131
4 Stars
9
3 Stars
16
2 Stars
7
1 Star
19
81%of customers recommend this product.
(
123 out of
151)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: G Best
from Oklahoma
Verified Purchase:Yes
Just when I thought a phone could only do so much, the Galaxy S26 Ultra does more. From predictive text in email to ease on eyes while viewing, Samsung has outdone themselves.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
This is one of my favorite phones to use so far. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jordan Jenks
Verified Purchase:Yes
Phone stopped working after 1 week
By Samsung, June 29, 2026
Hello Jordan Jenks, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. Without knowing the details of your experience with your device, please reach out to our team of experts through chat at your convenience to troubleshoot and work towards a resolution for your experience. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Ada, OK
Verified Purchase:Yes
It was the best option for my price range.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ABallew
from Fredericktown, MO
Verified Purchase:Yes
Great quality phone! I don't use the stylus much, but all of the features on the phone are very nice and easy to navigate!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Darrel H
Verified Purchase:Yes
1/2 star, I'd give it less if I could
I would recommend this to a friend!
By Samsung, June 22, 2026
Hello Darrel H, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your device is not meeting your expectations, and we are always happy to help our customers have the best possible experience with their chosen device. Without knowing the details of your experience, we recommend reaching out to our team of experts through chat. They can assist you with any questions, and work towards a resolution for any frustrations you may be experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mystchyphe
from Florida
Verified Purchase:Yes
Outside of the fact that every year is just a small upgrade vs the last (and they almost assuredly could do more per year), the phone is still always one of the best all around phones on the market when it comes out.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
You stole my trade in from me. Yiu took it as trade in yhen didn't allow the $860 to be applied to my account.
Response from ATT.comBy AT&T CARE - Isabella, August 5, 2026
We are sorry to hear about this situation regarding your recent phone promotion.
We want to clarify that promotional trade in credits can usually take up to three billing cycles to appear on your statement after we receive your old device. However, we want to look into your specific timeline right away to ensure everything is tracking correctly. Please send us a direct message on your preferred social media channel so we can look into your credit status.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for bringing this billing concern to our attention.
We want to clarify that promotional trade in credits can usually take up to three billing cycles to appear on your statement after we receive your old device. However, we want to look into your specific timeline right away to ensure everything is tracking correctly. Please send us a direct message on your preferred social media channel so we can look into your credit status.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for bringing this billing concern to our attention.
Written by a customer while visiting ATT.com