Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
131
4 Stars
9
3 Stars
16
2 Stars
7
1 Star
19
81%of customers recommend this product. 
(
123 out of 151
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
Great Galaxy S26 Ultra
on October 4, 2026
Posted by: Michael Villafane
from Tucson, Arizona
Verified Purchase:Yes
The function and features are well above expectations. State of the art technology.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Phone
on September 26, 2026
Posted by: Peggy Lester
Verified Purchase:Yes
Only problems I have is fat fingers. Hitting wrong meters
Also I get virus on a regular basis.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
S26 Ultra Instinct!
on September 13, 2026
Posted by: Mark243
from Edinburg, Texas
Verified Purchase:Yes
Let my start off by saying that this upgrade was long overdue! I was an avid Pixel user and had integrated their operating system into many of my daily tech items. But this New Iteration of the S series is miles above the rest in terms of specs alone. Camera that takes crisp 4k pictures and videos. processing chipset that easily handles any task I put in front of it. Quite simply the easiest choice to make in a long time. I can't stress that enough, the wait certainly was worthwhile. Thank you Samsung, you make great products.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 15, 2026
Thank you for sharing your feedback with us, Mark! We are happy to welcome you to the Samsung ecosystem. Please feel free to reach out to us through any of our support channels if you ever need any assistance as you enjoy your new device.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Perfect 👌
on September 8, 2026
Posted by: Chelsnicole
from Missouri
Verified Purchase:Yes
Will always be an Android fan. This phone is user friendly and has all the customized settings you could want. Camera is phenomenal. 100x zoom is great for moon photos.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 9, 2026
Thank you so much for the review! We are happy to hear you love the user-friendly design, custom settings, and camera on your new Galaxy S26 Ultra. We are proud to keep you connected! If you ever need our assistance at AT&T, you can reach us through any of the channels below.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)

AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Annoying PopUps
on September 3, 2026
Posted by: PoCon
from MA
Verified Purchase:Yes
The Games andPop Ups are beyond annoying
I would recommend this to a friend!
By Samsung, September 4, 2026
Hello PoCon, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how valuable the uninterrupted usage of your device is to you every day, and we would love to help you resolve the frustration you mention experiencing. We have an article available online to help you with this matter at your convenience titled "Get rid of pop-up ads on your Galaxy phone". We also have our team of experts available through chat to assist you further if this experience continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Running like a top!
on September 2, 2026
Posted by: DubbaH
from Atlanta, GA
Verified Purchase:Yes
Phone is running like a top! No major glitches and still learning what is different.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 13, 2026
Hi there, thank you for sharing your feedback! We are happy to hear that your Samsung Galaxy S26 Ultra is running great with no major glitches. If you ever need technical assistance, tips on maximizing your settings, or account support in the future, please reach out to us online via our social media channels.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on September 1, 2026
Posted by: L C Lewis
from The South
Verified Purchase:Yes
The Samsung S26 Ultra is the cutting edge in smartphone technology. The processor, camera, and battery life stands out the most! The camera is the best on the market hands down, and the processor is lightning fast! The battery life has endurance like no other! If you want the latest in smartphone technology, and you want to give the Apple iPhone a rest, look no further!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, September 10, 2026
Hello, L C Lewis!
Thank you for the glowing review of the Samsung Galaxy S26 Ultra! We are thrilled to hear that the lightning-fast processor, standout battery life, and market-leading camera are delivering the cutting-edge experience you were looking for.

It sounds like it is the perfect device for anyone looking to experience the absolute latest in smartphone technology, and we appreciate you choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
S26 Ultra but black
on August 30, 2026
Posted by: Pineapple Bob
from SoCal
Verified Purchase:Yes
Just as good as the other S26 Ultra reviewed but black.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 24, 2026
Bob, we are glad to hear that you find your Samsung Galaxy S26 Ultra just as exceptional as the other highly reviewed models! This device truly represents the peak of Android innovation, and we hope you can enjoy it for a long time. If you ever need help, please reach out to us through our official social media channels, we will be happy to help you.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Showing 1-8 of 182 results 
1 2 3 4 5 ... 23 >>