Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
102
4 Stars
8
3 Stars
14
2 Stars
6
1 Star
16
81%of customers recommend this product.
(
98 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: Opsisloxos
from Seattle WA
Verified Purchase:Yes
I have yet to find anything that is significantly different from my S23. If it had not broken, i would have kept it and not known the difference. Unless you need to upgrade or can get a deal, then wait for something worth upgrading for.
No, I would not recommend this to a friend.
By Samsung, June 22, 2026
Hi there Opsisloxos, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device does not feel as exciting as you may have been expecting. We have some articles available online to help you with the specific updates to your new device that can help you have the best possible experience titled "Galaxy S26 AI Experience", "Use the S Pen with Galaxy S26 Ultra", and "Use camera features on Galaxy S26". We also have the complete manual and our team of experts available online to help you best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Bigolpp
Verified Purchase:Yes
Phones great. Att however suck and lie constantly about charges and hidden fees.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Beware of downgrading
on June 3, 2026
Posted by: James777826373829
from Chandler
Seems like the s24u is far better then the s26u. The screen picture quality sucks on the s26u. I wish I would have kept my s24u DO NOT GET THIS PHONE. It is a waste of money. If you have the s24u KEEP IT. DO NOT UPGTADE.
By Samsung, June 5, 2026
Hello James777826373829, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know upgrading to a new device can come with some frustrations as you adjust to the changes from your previous device. We have the complete manual vailable online to help you adjust the settings including the display to best align to your preferences. We also have articles available online to help you maximize your experience titled "Galaxy S26 AI Experience", "Use the S Pen with Galaxy S26 Ultra", and "Use camera features on Galaxy S26". We also have our team of experts available to offer assistance any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Fieldspondlm
from New England
Verified Purchase:Yes
This phone offers nothing over my S22 Ultra i just traded in.... other than frustration with the AI, apps and advertisements now stalking me as i use it. One thing is for sure, Samsung has learned how to stalk, shadow, spy their way into your phone use. Tracking and monitoring is definitely built into this S26 Ultra. The added processing capacity and speed allows Samsung to increase the ability of apps to have more advertising, increased clutter in your access and always offering a paid format that will allow you to go ad free, for a small $$.
No, I would not recommend this to a friend.
By Samsung, April 13, 2026
Hi there Fieldspondim, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting your expectations. We have some resources available online to help you resolve the frustrations you mention with your device titled "Get rid of pop-up ads on your Galaxy phone", "Galaxy S26 AI Experience", as well as the complete manual to help you align the settings to your preferences. We also have our team of experts available through chat to assist you further if you have questions, or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mario Y
from Ohio
Verified Purchase:Yes
It's a good product, unfortunately at times I notice the same problems I've always had with apps and the OS are still prevalent. I really don't have a benchmark to see how blazingly fast it may be, but I've never noticed a slow down hardware wise. Can't wait to really test out the camera.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Shadow realm
Verified Purchase:Yes
Can definitely tell a difference between 25 and 26 ultra
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anke
from Oregon
Verified Purchase:Yes
I don't if it's the service of the phone or the phone that makes it run slow. I didn't have this issue with the S25 ultra till now.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jorge roca
Verified Purchase:Yes
Awesome for a smartphone from this year
Written by a customer while visiting ATT.com