Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
131
4 Stars
9
3 Stars
16
2 Stars
7
1 Star
19
81%of customers recommend this product.
(
123 out of
151)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: Donald5
from Massachusetts
Verified Purchase:Yes
Great way to get your phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Eggnog
from Southern California
Verified Purchase:Yes
Samsung never fails creating great products and i absolutely love the s26 ultra.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 29, 2026
Thank you for sharing your thoughts on the Galaxy S26 Ultra. We are glad to hear that you are enjoying the device and that Samsung continues to deliver products that meet your expectations.
Your feedback is truly appreciated!
Your feedback is truly appreciated!
Written by a customer while visiting ATT.com
Posted by: Jbran778
from Sc
Verified Purchase:Yes
Best phone by far i ever had.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2026
Thank you for taking the time to review your Galaxy S26 Ultra.
We are glad to hear it is the best phone you have owned and that you highly recommend it to others.
We appreciate you sharing your experience and being part of our community!
We are glad to hear it is the best phone you have owned and that you highly recommend it to others.
We appreciate you sharing your experience and being part of our community!
Written by a customer while visiting ATT.com
Posted by: Christopher Todd Means Sr
from Spartanburg SC
Verified Purchase:Yes
Not that good I need my note 20 back or iPhone 17. I will never upgrade again.
No, I would not recommend this to a friend.
By Samsung, July 28, 2026
Hello Christopher Todd Means Sr, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a learning curve that can cause frustration during your inital setup and usage. We are always happy to assist our customers in having the best possible experience with their chosen device. Without knowing the details of your frustration, our team of experts is available to assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Camaron H
from Fort Wayne, Indiana
Verified Purchase:Yes
Got the best camera of any phone. I've ever seen. The AI features are out of this world. The screen is great. I love the S Pen the speaker built in is so loud. Best 📷 app with one click A.I. creats the coolest pic edits ever.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
horrible battery
on July 24, 2026
Posted by: Uneek1247
Horrible battery life, dies every day. returning
By Samsung, July 27, 2026
Hi Uneek1247, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is to you for prolonged usage and enjoyment. We have some articles available online to help you maximize the battery life at your convenience titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available to assist you further through chat if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mick68
from Norwich ct
Verified Purchase:Yes
The camera is the best so far. Sound quality is great.ant it pauses charging when charged so you don't damage the batter
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Robert Ontiveros
Verified Purchase:Yes
Conscientious and professional
Written by a customer while visiting ATT.com