Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
116
4 Stars
8
3 Stars
15
2 Stars
7
1 Star
18
80%of customers recommend this product.
(
109 out of
136)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: Trentice
from Salem Al
Verified Purchase:Yes
haven't recieved the phone yet and I haven't seen the reduction on my monthly bill yet for my phone or
Wifi. When will the reduced rate start and send me the tracking information on the phone when it ships please.
Wifi. When will the reduced rate start and send me the tracking information on the phone when it ships please.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, July 22, 2026
Hello, Trentice. We are sorry to learn that your Samsung Galaxy S26 Ultra has not arrived yet. We completely understand your frustration with being asked to review an undelivered item, and we apologize for this difficulty.
AT&T's goal is always to provide you with seamless service and support, and we are ready to dive in to check your shipping and account status. To get started, please fill out our support form:
🔗https://www.att.com/get-support/
If you prefer immediate, one-on-one care, you can also DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
Thank you for being part of AT&T.
AT&T's goal is always to provide you with seamless service and support, and we are ready to dive in to check your shipping and account status. To get started, please fill out our support form:
🔗https://www.att.com/get-support/
If you prefer immediate, one-on-one care, you can also DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
Thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Mrs VGD
from Cleveland
Verified Purchase:Yes
I thought it was alot bigger
I would recommend this to a friend!
By Samsung, July 7, 2026
Hi there Mrs VGD, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We understand our customers have a range of daily needs and wants from their chosen device, and we appreciate you sharing your preference for that larger display size. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Doc henderson
from Phoenix, AZ
Verified Purchase:Yes
Love my new phone, it is alot faster and last longer then my old one.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Frenchie1
from Harrisonburg, VA
Verified Purchase:Yes
even after all day use I still have 60% or so at the end of the day.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Dahlquist
from Hockley TX
Verified Purchase:Yes
Loved my old phone but this has impressed me
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Tx
Verified Purchase:Yes
*So my last phone had way less flaws. The biometrics on the 26 ultra are absolute butt. I have changed how I use it twice already. Still won't let me in and I constantly have to put my pin in. I figured goin from the foldable screen to the 26 was goin to be better in the sun( aka outdoors). Not by a long shot. It's defiantly heavier. Camera feels sketchy and more pixie. Wonder how i talked myself into getting this phone as a upgrade. Wish i still had my z flip to to be honest.*
No, I would not recommend this to a friend.
By Samsung, June 29, 2026
Hello John mcdonald, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not operating as intended or expected. We have some resources available online to help you resolve the frustrations you mention titled "Samsung phone is not recognizing fingerprints", "Use camera features on Galaxy S26", "Galaxy phone or tablet photos and videos are blurry or dark". We also have the full manual for your device available online to help you with the different display options and settings. We lastly, have our team of experts available to assist you further if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: G Best
from Oklahoma
Verified Purchase:Yes
Just when I thought a phone could only do so much, the Galaxy S26 Ultra does more. From predictive text in email to ease on eyes while viewing, Samsung has outdone themselves.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
This is one of my favorite phones to use so far. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting ATT.com