Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
131
4 Stars
9
3 Stars
16
2 Stars
7
1 Star
19
81%of customers recommend this product.
(
123 out of
151)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: Anonymous
from Nashville TN
Verified Purchase:Yes
Battery was not lasting-phone would get hot-I had to go to dark mode and delete a bunch of the apps that were already installed. Helped a little, but not happy.
I would recommend this to a friend!
By Samsung, March 30, 2026
Hello Mborohoney, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. The design of your new device has been structured to learn your consumption habits and adjust automatically to maximize after a short period of usage. This is done through your normal usage, and allowing the device to drain down initally. We do have articles available to assist you in maximizing the battery life manually if this is not your experience titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available to assist you further through chat if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Plastic
from Middleburg Fl
Verified Purchase:Yes
I went from Samsung Galaxy s23 Ultra to the S26 Ultra and so far have no complaints. Performs very well, pictures are much more crisp and clear. Battery life is exceptional, i use it all day and the charge has not gone below 30%.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Soy leche
from Miami Florida
Verified Purchase:Yes
I love this phone. It's awesome!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from cleveland
Verified Purchase:Yes
Too many interruptions when trying to use phone..,and, cutting off of messages when trying to text
By Samsung, March 30, 2026
Hi Shirley Maynor, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how important the uninterrupted usage of your device is to you every day. Without knowing what distractions you are experiencing with your device, we have the complete manual available online to help you adjust the settings to your preferences, and disable any features you believe are causing your interruptions. We also have our team of experts available to assist you with this experience through chat, and your messages at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Hyperion
Verified Purchase:Yes
Awesome phone features are well worth upgrading from a S23 ultra.
Written by a customer while visiting ATT.com
Customer Rating
3
Keep your old phone.
on March 25, 2026
Posted by: BD105
from Pound WI
Mediocre. No real differences between the S24 ultra I had. I should've listened to the experts reviews, "If you have a 24 or 25 series, it's not worth upgrading." New privacy screen feature isn't all it's cracked up to be and heavily seems to decrease clarity and brightness. I mean really, why do I need it? I have no top secret spy missions scheduled for the rest of my life. No change to the battery. Performs no better than my S24 ultra. I say this phone is a pass if you have anything made in the past two years.
No, I would not recommend this to a friend.
By Samsung, March 26, 2026
Hello BD105, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important it is to feel excited by the enhancements to your upgraded device and that you have made a good investment in a new device. If you are finding the Privacy Display to not align to your preferences for the brighter display, you can adjust the settings of this feature to either not be used, or only used for specific apps and notifications if you are wanting some privacy while out in the public. We have the complete manual for your device available online to help you with these settings, and help you discover additional capabilities available on your device, and enhancements to features like Galaxy AI. We also have our team of experts available through chat to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Raggedy Andy
Verified Purchase:Yes
I love the phone and it came before it was supposed to.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Nat2188
Verified Purchase:Yes
I loved it! Best purchased ever
Written by a customer while visiting ATT.com