Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
131
4 Stars
9
3 Stars
16
2 Stars
7
1 Star
19
81%of customers recommend this product.
(
123 out of
151)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: Moala
from Sacramento
Verified Purchase:Yes
Love love it my new phone💜
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 24, 2026
Thank you for sharing your review with us. We are happy to hear that you love your new purple Samsung Galaxy S26 Ultra! If you ever need help with your plan or want case recommendations to keep it safe, please reach out to us through our official social media channels.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: LT615
from Nashville TN
Verified Purchase:Yes
Process was great for my phone pick up. Everything went smooth and everyone was very helpful.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 29, 2026
Thank you for sharing your experience! We are happy to hear that your pickup process for the Samsung Galaxy S26 Ultra went smoothly and that our team members were helpful. If you ever need any assistance or have questions about your service in the future, please don't hesitate to reach out to us at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Tomah, Wisconsin
Verified Purchase:Yes
This is an amazing phone, and it's my new best friend
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: J Maz
Verified Purchase:Yes
Overall the process was easy fast and convenient! We got exactly what we wanted without any hassle. We truly appreciate yall
Written by a customer while visiting ATT.com
Customer Rating
1
Phone is locked to Iraq region. Basically useless.
on August 27, 2026
Posted by: MichaelUSA
from Minnesota
Verified Purchase:Yes
Locked to Iraq, AI features not working
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, August 27, 2026
Thank you for bringing this to our attention. We are truly sorry to hear that your new Samsung Galaxy S26 Ultra is locked to the Iraq region. We understand how disappointing it is to have a premium device that isn't fully functional for your needs. We want to look into how this configuration occurred and see how we can assist you with a resolution. Please send us a direct message with your order details so we can investigate your device's origin and explore your exchange or unlocking options.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
He received his phone quickly , like within 2 days. He seems to love the phone so that is all that matters.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: leedawg77
from Indiana
Verified Purchase:Yes
Finally a phone that I like everything about. Battery live, durability, etc.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Android1234123
Verified Purchase:Yes
I love it and barely have dented it's capabilities.
I would recommend this to a friend!
Written by a customer while visiting ATT.com