Outside of the fact that every year is just a small upgrade vs the last (and they almost assuredly could do more per year), the phone is still always one of the best all around phones on the market when it comes out.
Hello Darrel H, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your device is not meeting your expectations, and we are always happy to help our customers have the best possible experience with their chosen device. Without knowing the details of your experience, we recommend reaching out to our team of experts through chat. They can assist you with any questions, and work towards a resolution for any frustrations you may be experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Hello Jordan Jenks, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. Without knowing the details of your experience with your device, please reach out to our team of experts through chat at your convenience to troubleshoot and work towards a resolution for your experience. We appreciate you being a Samsung customer. -Elizabeth
Just when I thought a phone could only do so much, the Galaxy S26 Ultra does more. From predictive text in email to ease on eyes while viewing, Samsung has outdone themselves.
*So my last phone had way less flaws. The biometrics on the 26 ultra are absolute butt. I have changed how I use it twice already. Still won't let me in and I constantly have to put my pin in. I figured goin from the foldable screen to the 26 was goin to be better in the sun( aka outdoors). Not by a long shot. It's defiantly heavier. Camera feels sketchy and more pixie. Wonder how i talked myself into getting this phone as a upgrade. Wish i still had my z flip to to be honest.*
No, I would not recommend this to a friend.
By Samsung, June 29, 2026
Hello John mcdonald, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not operating as intended or expected. We have some resources available online to help you resolve the frustrations you mention titled "Samsung phone is not recognizing fingerprints", "Use camera features on Galaxy S26", "Galaxy phone or tablet photos and videos are blurry or dark". We also have the full manual for your device available online to help you with the different display options and settings. We lastly, have our team of experts available to assist you further if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth