Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
131
4 Stars
9
3 Stars
16
2 Stars
7
1 Star
19
81%of customers recommend this product. 
(
123 out of 151
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
3 out of 5
3
I should stay with the S24
on April 10, 2026
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
The phone is a good phone but not for the price for years that i had Samsung they should give back to their customers, the privacy display I do not think is for everyone, there is not much of upgrades to let go the s24 and 25, my opinion I'm going to waste my money and I'm starting to look at other phones, battery is not much the upgrade compare to other phones, I think samsung is playing around with their customers and risking to loose them
No, I would not recommend this to a friend.
By Samsung, April 13, 2026
Hi there Raymond Rosado, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We understand how important it is to feel that you've made a good investment in a new device that feels exciting to use every day. We have some great articles available online to help you maximize your experience titled "Use camera features on Galaxy S26", "Use the S Pen with Galaxy S26 Ultra", and "Galaxy S26 AI Experience". We also have the complete manual available online to help you best align the settings to your preferences. We lastly, have our team of experts available to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Really good phone no problems
on April 10, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
Samsung 26 ultra really good
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on April 10, 2026
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Great phone. Really nice features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Upgrade to Galaxy S26 Ultra
on April 9, 2026
Posted by: John8479
from Phoenix, Arizona
Verified Purchase:Yes
Seamless upgrade from S23 Ultra to S26 Ultra. Everything worked great out of the box and transfer of data was quick and easy. Very happy with my upgrade.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Major Upgrade
on April 9, 2026
Posted by: Anonymous
from TX
Verified Purchase:Yes
Went from the S21 to a S26 Ultra. Love it. Big display. Fast. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
S26 Ultra is much less than expected.
on April 9, 2026
Posted by: Fieldspondlm
from New England
Verified Purchase:Yes
This phone offers nothing over my S22 Ultra i just traded in.... other than frustration with the AI, apps and advertisements now stalking me as i use it. One thing is for sure, Samsung has learned how to stalk, shadow, spy their way into your phone use. Tracking and monitoring is definitely built into this S26 Ultra. The added processing capacity and speed allows Samsung to increase the ability of apps to have more advertising, increased clutter in your access and always offering a paid format that will allow you to go ad free, for a small $$.
No, I would not recommend this to a friend.
By Samsung, April 13, 2026
Hi there Fieldspondim, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting your expectations. We have some resources available online to help you resolve the frustrations you mention with your device titled "Get rid of pop-up ads on your Galaxy phone", "Galaxy S26 AI Experience", as well as the complete manual to help you align the settings to your preferences. We also have our team of experts available through chat to assist you further if you have questions, or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Do not like
on April 9, 2026
Posted by: Tonyll
from Charlotte
Verified Purchase:Yes
It's to complicated trying to make it like a iPhone
No, I would not recommend this to a friend.
By Samsung, April 13, 2026
Hello Tonyll, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve as you adjust to the changes to the software on your device. We have some great resources available to assist you with your discovery including the complete manual for your device, tutorial videos, and our team of experts to assist you directly through chat if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on April 4, 2026
Posted by: Delgrosso
Verified Purchase:Yes
Amazing phone. I will always choose Samsung
Written by a customer while visiting ATT.com
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