Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
102
4 Stars
8
3 Stars
14
2 Stars
6
1 Star
16
81%of customers recommend this product.
(
98 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Posted by: NWoods 25
from New Haven CT
Verified Purchase:Yes
This is the best phone I had in a long time since the S23 Ultra ....5 🌟
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Freddiee
from Dallas, Tx
Verified Purchase:Yes
I like everything about this phone, the thinnest around the phone is a plus, the screen is very tablet like, big fan of the camera the pictures are world class.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Earlando
Verified Purchase:Yes
It's amazing. You should get one too
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from San antonio
Verified Purchase:Yes
No bueno...go on somewhere
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, June 3, 2026
Hello, kay. Thank you for sharing your feedback with us.
We are truly sorry to hear that your experience did not meet your expectations. At AT&T, we strive to deliver high-quality products and excellent service, and we apologize for falling short this time.
We would love the opportunity to make things right. Please fill out our self-service form with more details about your phone and ordering experience. Once submitted, our team will review your information and reach out to you as soon as possible.
🔗https://www.att.com/get-support/
We appreciate your honesty and remain committed to improving your experience.
We are truly sorry to hear that your experience did not meet your expectations. At AT&T, we strive to deliver high-quality products and excellent service, and we apologize for falling short this time.
We would love the opportunity to make things right. Please fill out our self-service form with more details about your phone and ordering experience. Once submitted, our team will review your information and reach out to you as soon as possible.
🔗https://www.att.com/get-support/
We appreciate your honesty and remain committed to improving your experience.
Written by a customer while visiting ATT.com
Posted by: Quill44
from Newark, NJ
Verified Purchase:Yes
I never realized that a phone could be sold respect spectacular. This phone is really top tier in terms of top-notch phones. It's performance. It's top of the line, and it's operation system is superb. Really?Haven't had too many issues.The issues that I did have, they were solved. Great investment piece.If you're looking for a great phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Freddy Aguila
from Wisconsin
Verified Purchase:Yes
S26 is not what they promote and offer. It's heavier than the S24, screen is smaller and is not that thin at all. So for me really disappointed.
No, I would not recommend this to a friend.
By Samsung, May 5, 2026
Hello Freddy Aguila, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration if your device is not meeting your expectations. While the rounded corners may give the illusion of a smaller display, however the Galaxy S24 Ultra has a 6.8 inch display and the Galaxy S26 Ultra has a 6.9 inch display size. The Galaxy S26 Ultra has also been redesigned for a lighter feel in your hand weighing 214 grams while the Galaxy S24 Ultra weighs 233 grams. We also have some great resources available online to help you maximize your experience including the complete manual, tutorial videos, and our team of experts who can assist you through chat any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mistyt
Verified Purchase:Yes
Not worth the hype don't waste your money
By Samsung, May 5, 2026
Hi there Mistyt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when you have a new device that is not meeting your expectations. We have some articles available online to help you maximize your experience with your device titled "Galaxy S26 AI Experience", "Use the S Pen with Galaxy S26 Ultra", and "Use camera features on Galaxy S26". We also have the complete manual and our team of experts available online to help you fully discover your device, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mjeasty
from Minnesota
Verified Purchase:Yes
The phone is good. The camera is good little improvements from the previous generation. The battery is falling behind though could be better.
I would recommend this to a friend!
Written by a customer while visiting ATT.com