Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
1
This phone sucks.
on June 29, 2026
Posted by: Rdwelch
[This review was collected as part of a promotion.] This phone sucks. My 24 and 25 had way better battery life. This one is always doing something stupid or freezing up. When you to a newer model it should perform better and not worse than previous modles
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hello Rdwelch, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We know how distressing it can be when your new device is not meeting your expectations, or not functioning as expected. We have provided links to guides to help you maximize the battery, and resolve the experiences you mention with occasional freezing. We have also provided a link to the Samsung Support Team to assist you if you have questions, or you continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26
on June 29, 2026
Posted by: Spirituallyawakened
[This review was collected as part of a promotion.] I always had a samsung phone. Its been at least 25 years. The s26 is just the right size. It has all the features I need and use the most. I absolutely love the new powder blue color. The camera takes very clear pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the features and design of the S26
on June 29, 2026
Posted by: mcmike
[This review was collected as part of a promotion.] AI GALAXY helped me enhance the use of my stereo equipment. It now sounds 100% better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tmobile galaxy s26
on June 29, 2026
Posted by: Karebear
[This review was collected as part of a promotion.] The galaxy AI has been so helpful! Specially with my job makes translation and communication easyier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Graet features and speed
on June 29, 2026
Posted by: Captianron
[This review was collected as part of a promotion.] The ai is good but not great yet. But over all no complaints
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better then any galaxy I've owned
on June 29, 2026
Posted by: Allenoz60
[This review was collected as part of a promotion.] It's fast, lots of memory and the camera is the best I've had love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast action and smart phone ever
on June 29, 2026
Posted by: Fragausa26
[This review was collected as part of a promotion.] It's the best Galaxy series 26 . Super faster functions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 29, 2026
Posted by: MeWhoLeft
[This review was collected as part of a promotion.] Galaxi AI wasn't why I bought this phone but I'm glad to have it.
Value
5
Written by a customer while visiting Samsung US