Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,503 Reviews)
Open Ratings Snapshot
Rating breakdown 1,503 reviews
5 Stars
1,200
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
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Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
Compared to the s21 fe
on August 28, 2026
Posted by: 2peace
[This review was collected as part of a promotion.] I chose the s26 for the similarities it had of the s21 fe. I loved my s21 fe and wanted something that match or better. I've had the s26 now 2 weeks. I am satisfied with the option I chose. This phone is better than I thought it would have been. Exceptionally fast an lag. Gaming is top notch. An have yet to explore all the phone is capable of.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek! Smooth! Stylish!
on August 28, 2026
Posted by: HeyBre
[This review was collected as part of a promotion.] I chose to get my dad this phone for Father's Day and he loves it. He is older and not tech savvy but hes had no issues figuring it out. He was really happy with the blue color.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Love My Galacy S26
on August 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Hello everyone, I just want to share my experience with the new Galaxy S26. I chose the S26 because I have always been very pleased with the performance of the Samsung Galaxy phones. This is my 5th one. I replaced my S21 with this one. I am so impressed with the speed of the phone, and the battery life is out of this world. I will be getting the Galaxy watch for Christmas so watch out for my next review. Hope you guys liked my review and you get one too.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 28, 2026
Hey HappyGalaxyuser, thank you for your feedback on your Samsung Galaxy S26. We are so happy to hear how pleased you are with the upgrade to your device, and that it is performing as expected during your usage. We have provided a link to the complete manual to help you further explore and customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Problems
on August 28, 2026
Posted by: DaDD
from Dover,Pa.
Can't seem to get any help wad suppose to be good,I have a cochlear hearing device and also a Resound device and am having nothing but trouble
Response from Samsung USBy R&R TeamAugust 28, 2026
Hello DaDD, thank you for sharing your experience of your Samsung Galaxy S26 with us. We completely understand how important the compatibility of your device to your devices used for your health are to you every day. We recommend reaching out directly to the manufacturer of your devices to help you determine what updates you may need or settings you may need to enable for your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26
on August 27, 2026
Posted by: Quintin
[This review was collected as part of a promotion.] I just recently purchased the S26 and i'm glad i upgraded. I chose to stay with samsung because i love the freedom of personalizing your phone the way you want and the overall specs in technology is better. I mean who really wouldn't choose samsung over any other phone brand???
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phenomenal Upgrade for Daily Use
on August 26, 2026
Posted by: Dee4in
[This review was collected as part of a promotion.] I am thrilled with the Galaxy S26 that I chose. The vivid screen makes streaming shows during my daily commute a treat, while the fast processor effortlessly handles heavy multitasking and gaming. Its camera captures stunningly sharp photos in low light, making it a favorite device for capturing weekend outings.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 27, 2026
Hi there Dee4in, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear how happy you are with your upgrade, and that this device has been great for a range of daily tasks. We have provided links to resources to help you explore additional features on your device like Galaxy AI, customize the device to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to S26
on August 26, 2026
Posted by: Maximo
[This review was collected as part of a promotion.] I chose to upgrade due to my older Samsung not working so well after 7 years. the new Samsung S26 has so many features that it blows my mind not knowing what I was missing. I am still trying to figure out all the bells and whistles, but Samsung hit the bullseye with this model. Love all the innovation that was put into it and will never trade out from an Android.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Choice ever
on August 26, 2026
Posted by: PAZ02S
[This review was collected as part of a promotion.] When I knew it was time to upgrade and I spent some time making sure of which one to get. I would only get a Samsung and never get anything else. I'm so glad I chose this one and wouldn't choose anything other than Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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