Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7
(1,884 Reviews)
Rating breakdown 1,884 reviews
5 Stars
1,501
4 Stars
287
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5
The versatility of the S26
on October 5, 2026
Posted by: TheGrey
[This review was collected as part of a promotion.] I've been really impressed with the Samsung Galaxy S26 so far. Samsung managed to make an already great phone feel even more refined. The display looks fantastic, everything feels fast and responsive, and the overall design feels premium without being unnecessarily bulky. Overall, I'm glad I chose the S26 as my everyday device. It’s fast, sleek, feature-packed, and delivers a great everyday experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 5, 2026
Posted by: Damon62580
[This review was collected as part of a promotion.] This is another phone that supersedes my expectations. Once again samsung showed me how far they are in front of all the other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features of phone
on October 5, 2026
Posted by: TeamHarvey
[This review was collected as part of a promotion.] I love all the new features it's the best phone I've gotten yet still getting used to all it has to offer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not reliable like my S21
on October 5, 2026
Posted by: Scottso52
[This review was collected as part of a promotion.] Much slower than the S21. Always seemingly out of cell range. Never had that with my S21. More expensive, less reliable. Shame.
Value
2
Response from Samsung USBy R&R Team, October 6, 2026
Hi Scottso52, thank you for your feedback on your Samsung Galaxy S26. We know it can be disappointing when you have a new device that is not aligning to your expectations. We have provided links to resources to help you maximize the speed of your device at your convenience. We have also provided links to resources to help you with the connection of your device to your carrier. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than my previous Galaxy
on October 5, 2026
Posted by: Gregg2
[This review was collected as part of a promotion.] My previous phone was needing a replacement. I chose to find a Samsung phone because I prefer Android and Samsung is one of the best.
I am very satisfied with my S26. The camera is great and it's faster than my computer. The display is bright and sharp. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 and the S Series in general
on October 5, 2026
Posted by: Pistolannieak
[This review was collected as part of a promotion.] I love the S series from Samsung. I've gone from the S1 to the S26 and haven't had a complaint yet.. S26 is my newest device and I'm completely happy with it although I wish it was the S26 ultra, as I've had the S23 ultra and in completely in love with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26
on October 5, 2026
Posted by: tech132
[This review was collected as part of a promotion.] I am impressed with the speed of app updating and loading. Much faster than my previous phone the S21. Also reconnecting to know wifi access points is blazing fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Same S series feel, but even better now!
on October 5, 2026
Posted by: SleepyJ
[This review was collected as part of a promotion.] Got the new S26 after losing my beloved S23. So excited for the updates to the camera. Im glad I chose the 512GB version, I take so many photos and now I can take a lot of 4k videos.
The speaker sounds vetter now too especially during phone calls. Its just that 10% louder which is nice when in the car on the highway.
Value
5
Written by a customer while visiting Samsung US