Customer reviews from ATT.com
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.1
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
32
4 Stars
3
3 Stars
7
2 Stars
1
1 Star
6
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Posted by: Dougm123
Verified Purchase:Yes
Good phone nice features but the phone itself is a Little small
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: saufv8vhgea
Verified Purchase:Yes
Love the phone, hate the service
Response from ATT.comBy AT&T CARE - Kevin, May 6, 2026
Hi there! Thank you for the honest feedback. We apologize that our service fell short and it did not meet your expectations, though we're glad the device itself is working out well! If you need a hand troubleshooting the service quality, our experts are ready to help once you include the details through the following website: https://www.att.com/get-support
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Was a smooth order process from pre-order to trade-in. Nice phone too!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Great phone...fast process
Written by a customer while visiting ATT.com
Posted by: Kelly R
Verified Purchase:Yes
Faster, more cute features (like/love texts), camera amazing, as always!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Laura Veg
Verified Purchase:Yes
Love all the new features!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Prettydon
from Brooklyn N.Y
Verified Purchase:Yes
I just love the new S26 i really believe that its the faster phone that i ever had.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Patricia Mclemore
Verified Purchase:Yes
I so hate this new phone i really thought i purchased the ultra im really disappointed in thos phone
Response from ATT.comBy AT&T CARE - Andres, April 14, 2026
Hello Patricia! we’re truly sorry to hear that your new device hasn't met your expectations and for the disappointment you’re feeling. We want to ensure you have the best possible experience with your equipment or check the options to help you get the S26 Ultra.
Please contact us at att.com/support/wireless or give us a call at 800-331-0500 so we can take a closer look at your account and check exchange options or help you get the most out of your Galaxy S26.
Please contact us at att.com/support/wireless or give us a call at 800-331-0500 so we can take a closer look at your account and check exchange options or help you get the most out of your Galaxy S26.
Written by a customer while visiting ATT.com