Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5
Best phone I've ever owned
on July 27, 2026
Posted by: Theelite
[This review was collected as part of a promotion.] The galaxy s26 has been the best phone I've ever owned period.
Seriously, ever since I bought the thing it's just been great, one ui is great, the snapdragon chip and the 12gb of ram make it feel really quick and snappy whenever im doing anything, and unlike my other phones, this thing hasn't ever crashed or slowed down once. It's even convinced me to upgrade to the S27 Ultra when that inevitably releases.
In short my experience with this phone has been nothing short of great. Would highly recommend someone get one of these.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Theelite, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are thrilled to hear how happy you are with your device, and how reliable this powerhouse has been during your usage. Please, reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S series phones are the best!
on July 27, 2026
Posted by: SamsungGalaxyLover
[This review was collected as part of a promotion.] The Samsung Galaxy S26 offers a truly premium experience, boasting innovative features that elevate mobile technology. Its advanced camera system, powered by Galaxy AI, allows for stunning photography in any condition. The sleek design and vibrant display further enhance its appeal, making it a joy to use. In contrast, the Samsung A16 provides a solid and reliable performance for everyday tasks. It delivers a user-friendly interface and dependable functionality at a more accessible price point. However, I personally have found that the Galaxy S series phones are more to my personal preference and liking than any of the other Samsung phone series.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi SamsungGalaxyLover, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We love hearing how amazed you have been with yoru new device, and that Galaxy AI along with your camera has been such a fun and engaging experience during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features. Privacy screen
on July 24, 2026
Posted by: Racherae08
[This review was collected as part of a promotion.] I am enjoying Gemini able to answer text. Galaxy AI help to answer calls while I'm driving. And call screening on the phone helps with spam calls. I have not unveiled all the features as of yet.but very happy with my purchase of my S26. Still need to download with my galaxy watch 7 series.
Value
4
Response from Samsung USBy R&R Team, July 24, 2026
Hi there Racherae08, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are pleased with your device, and that you are so pleased with the features you have explored thus far. We have provided a link to the full manual to help you with additional exploration and customization. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best device I've owned in years
on July 23, 2026
Posted by: Klev419
[This review was collected as part of a promotion.] I've always been a Samsung galaxy fan but this s26 really takes the cake when it comes to the previous device's from Samsung that I have owned in the past. I use my phone for personal use and for work use and there hasn't been one thing that I have had issues with it does everything I need it to and more, although I don't use the Ai feature very much the few times that I do and have its been the best Ai experience I have had when it comes to Ai. I love the circle to search feature on this device I have thought that should be easily accessible for years and now it is, its so easy to activate the circle to search just hold the home button and there it is circle anything on the screen and the Ai does the hard part for you. I absolutely love Samsung galaxy products and I'll never switch to any other brand when it comes to my technology needs.
Value
5
Response from Samsung USBy R&R Team, July 24, 2026
Hi there Klve419, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are having such a great experience with your upgrade, and that you are finding Galaxy AI helpful in the ways you have used it thus far. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26
on July 22, 2026
Posted by: 164346
[This review was collected as part of a promotion.] I just recently got an S26. It is amazing! It is easy to navigate, the speakers are the best I've ever had on a phone, and the size is perfect for my smaller fingers and hands. I absolutely love my new phone!
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hi there 164346, thank you for sharing your feedback on your Samsung Galaxy S26. We couldn't be happier to hear how amazed you have been with your new device, and that you are finding it easy, and fun to use during the day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful upgrade from my S21+
on July 21, 2026
Posted by: VoldeMortCrim
[This review was collected as part of a promotion.] This phone is perfect and galaxy ai has been helpful!!
Value
5
Response from Samsung USBy R&R Team, July 22, 2026
Hi VoldeMortCrim, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so pleased to hear that you are enjoying the upgrade to your new device, and that Galaxy AI has been such a great addition to your experience. W have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best by far
on July 20, 2026
Posted by: Bdavis23
[This review was collected as part of a promotion.] The galaxy ai is awesome. The features of this phone make it well worth the money spent. It's features, galaxy ai, bixby and the other features it has from wireless charging, the storage, it's speed are phenomenal!!
Value
5
Response from Samsung USBy R&R Team, July 21, 2026
Hi Bdavis23, we appreciate you sharing your experiencce of your Samsung Galaxy S26 with us. We are so happy to hear that you are loving your new device, and finding it such a great investment with Galaxy AI and additional features. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
S26isjustok
on July 19, 2026
Posted by: S26isjustok
[This review was collected as part of a promotion.] I don't use galaxy AI. Chat gpt and google are the only AI I use and it's minimal. I use my phone for calls, texts, facebook, shopping, email, and scheduling on google calendar. I had an S20FE prior and prefered the battery on that. The S26 battery isn't as long. I wonder if I actually got a lemon of a phone. It has been glichy in ways my husbands S26 has not. We only got new phones because we were US Cellular customers and were neing switched to t mobile. We were told our old phones weren't going to be compatible. In the end, that was bad info and we would have been able to keep our old ones and would just have needed new sim cards. I do like the size and weight of the S26. It is thinner and weighs less than my old phone. I do not like the fact that Samsung galaxy phones have done away with the ability to have an added micro sd card though. That will be a big reason next time I consider moving away from the galaxy phones next time I get a new one. I usually hold on to a phone forever. I don't like having a payment, or having to get used to a new one. I have two years with this phone for it to be paid off. Due to the glitches I have with this s26 I will be looking into a new phone at that time.
Value
3
Response from Samsung USBy R&R Team, July 20, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We understand upgrading to a new device can cause frustration as you adjust to changes, and work to ensure your device operates as intended. The intelligent battery is designed to adjust to your consumption habits after a short period of usage. We have also provided links to a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you are in need of storage expansion with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US