Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,884 Reviews)
Open Ratings Snapshot
Rating breakdown 1,884 reviews
5 Stars
1,501
4 Stars
287
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
Great device wish it had better camera
on October 6, 2026
Posted by: Zetswai
[This review was collected as part of a promotion.] I use my device mainly for video streaming and my diabetes, and am satisfied over the upgrade from the pixel 7a. The camera is less then perfect though. I feel like my old s21+ took better videos then the s26. I also have issues getting it to link to windows. Very fast and slim. Can run 15 apps simultaneously with no problem.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey there Zetswai, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall pleased with the usage of your device for your needs. We have provided a link to an article to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team to assist you further with the connection of your device, or if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional Performance and Display
on October 6, 2026
Posted by: Chaims
[This review was collected as part of a promotion.] I upgraded to the Samsung Galaxy S26 for both work and personal use, and it has exceeded my expectations. The processing speed is incredibly fast, handling multitasking and productivity applications effortlessly. The camera quality is outstanding, capturing crisp details in every shot. I am very glad I chose this phone for my daily routine as it seamlessly integrates with my workflow and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has better speed and game play
on October 6, 2026
Posted by: Liodog
[This review was collected as part of a promotion.] I use it daily for games and streaming music
and for work driving apps and maps
And in the evening for movies
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is enough and more for me
on October 6, 2026
Posted by: Eddgardrinks
[This review was collected as part of a promotion.] I choose because the battery lasts for a day and I dont need to recharge 2 o 3 times like my old phone and my camara give me awesome photos
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why you should choose Samsung galaxy
on October 6, 2026
Posted by: HOLOSTAR
[This review was collected as part of a promotion.] I am glad I chose to upgrade. Its an experience when you us your galaxy phone.
From using your AI photo features, using Microsoft word to finish an assay for school, getting recommended on 5 star restaurant near you, its endless possibilities. It's your personal assistant what more can you ask for. Because of this phone I can organize my day to day task.
Im choosing Samsung galaxy over and over again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the s26
on October 6, 2026
Posted by: Tennessee0423
[This review was collected as part of a promotion.] I chose the s26 because I had been on the a series and I was thrilled to be back in the s series with the lastest phone. I won't have to upgrade for another 10 years lol
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S26 touch screen failed in only 5 months
on October 6, 2026
Posted by: BrokenGalaxyS26Owner
[This review was collected as part of a promotion.] I really like my Galaxy S26. My Galaxy S26 had been great until the touchscreen failed after only 5 months. Samsung did not cover it under their manufacturer's warranty. My phone is now with Servify with no update when it will be repaired and returned to me. 3 weeks with out my phone so far.
I use my phone for work and daily communication. I am using my old phone currently and am wondering if I wasted $1000 on the S26.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 6, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy S26. We completely understand how frustrating it is when your device is not operating as intended or expected, and you are having a prolonged repair experience. We hope you are able to resolve this experience in the near future, and we have provided a link to your warranty information to help you best understand the coverage for your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on October 6, 2026
Posted by: newday123
[This review was collected as part of a promotion.] I love the Samsung Galaxy S26! The battery is great and long-lasting, the phone never overheats and It's great for keeping in touch with family! I'm so glad I chose this phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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