Customer reviews from ATT.com
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.1
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
32
4 Stars
3
3 Stars
7
2 Stars
1
1 Star
6
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Posted by: Andrew901
from Jacksonville, ar
Verified Purchase:Yes
This phone does not hold up to it's promises. Yes. It is fast, however the screen scratch resistance is terrible, the cameras aren great in comparison to my s25 ultra that i had.
No, I would not recommend this to a friend.
By Samsung, May 4, 2026
Hi Andrew901, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We know how disappointing it can be when your new device is not meeting your expectations in functionality. We have an article available online to help you with the different camera settings and features titled "Use camera features on Galaxy S26". We also have our team of experts available to assist you with accessories to help best care for this device, and answer any questions you may have about your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Treknerd73
from St Louis MO
Verified Purchase:Yes
Samsung Galaxy S26 is a great phone. Love it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Daniel DeLude
from Columbia, SC
Verified Purchase:Yes
Love all the new features, glad I made the upgrade
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: 00001234
Verified Purchase:Yes
Very unhappy will never order on line again
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, May 21, 2026
Hello there!
Thank you for reaching out, and we are truly sorry to hear that your online ordering experience did not meet your expectations. We want every delivery and order process to be smooth, and we would love the opportunity to help make this right.
Please contact our customer support team so we can look into your order details and find a solution for you. You can contact us at:
📞 (800) 331-0500
🌐 att.com/support/wireless
Thank you for reaching out, and we are truly sorry to hear that your online ordering experience did not meet your expectations. We want every delivery and order process to be smooth, and we would love the opportunity to help make this right.
Please contact our customer support team so we can look into your order details and find a solution for you. You can contact us at:
📞 (800) 331-0500
🌐 att.com/support/wireless
Written by a customer while visiting ATT.com
Posted by: L A B Sr
from Beaverton, Oregon
Verified Purchase:Yes
I have been using the Galaxy S10 since it came out and I finally traded it in and upgraded to the Galaxy S26. So far so good the phone is great and I mean the jump in tech from S10 to S26 is quite significant.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: TThomas
from 13488
Verified Purchase:Yes
Great phone, very similar to the S22, so it felt familiar. Fortunately, not much larger.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Doridori71
Verified Purchase:Yes
Faster, bigger(screen), roomier, an excellent replacement choice for my S22. Couldn't be happier with this upgrade.
Written by a customer while visiting ATT.com
Posted by: CK72
from New Hampshire
Verified Purchase:Yes
Fast refresh rate, decent camera, Samsung quality.
I would recommend this to a friend!
Written by a customer while visiting ATT.com