Customer reviews from ATT.com
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.2
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
25
4 Stars
2
3 Stars
5
2 Stars
1
1 Star
4
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Posted by: Android elene
Verified Purchase:Yes
I had the s22 and I loved how great the camera was. The camera on the s26 does not take as good of pictures with the default settings.
It does not have very many advancements from the s22.
It does not have very many advancements from the s22.
I would recommend this to a friend!
By Samsung, April 13, 2026
Hello Android elene, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We understand how disappointing it can be when your new device is not meeting your expectations in quality. We have an article available online to help you with the camera settings available on your new device titled "Use camera features on Galaxy S26". We also have the complete manual available for your device online to help you discover all of the enhancements to your device with Galaxy AI, and align the settings to your preferences. We also have our team of experts available through chat if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Desoto, TX
Verified Purchase:Yes
Changing from a Galaxy S20 5G to a Galaxy S26 5G was the worse thing I could have done! A third of my contacts didn't transfer over, all of the Groups I had made lost their contacts, the special ring tones i had for my family and friends vanished, the way to delete items changed for the worse, all the passwords for my credit cards and MyChart were gone, couldn't get PlayStore or Internet, plus other things I needed help to fix. I still can't send a new group text to a group I have already made in my contacts. I have been to the phone center store to get help and they have helped with most of these items but I still have some issues. In my opinion, instead of making this new phone easier to use, you have made it more difficult!!!
No, I would not recommend this to a friend.
By Samsung, April 20, 2026
Hello RL Perry, thank you for sharing your feedback on your Samsung Galaxy S26. We completely understand that upgrading to a new device can come with a bit of a learning curve, and cause frustration as you align the device to your preferences, and work to discover the differences. We have some great resources available online to help you with your device including the complete manual, tutorial videos, and our team of experts to work with you directly if you have questions or would like assistance with your device and data transfer. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: CK72
from New Hampshire
Verified Purchase:Yes
Fast refresh rate, decent camera, Samsung quality.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Doridori71
Verified Purchase:Yes
Faster, bigger(screen), roomier, an excellent replacement choice for my S22. Couldn't be happier with this upgrade.
Written by a customer while visiting ATT.com
Posted by: TThomas
from 13488
Verified Purchase:Yes
Great phone, very similar to the S22, so it felt familiar. Fortunately, not much larger.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: L A B Sr
from Beaverton, Oregon
Verified Purchase:Yes
I have been using the Galaxy S10 since it came out and I finally traded it in and upgraded to the Galaxy S26. So far so good the phone is great and I mean the jump in tech from S10 to S26 is quite significant.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: 00001234
Verified Purchase:Yes
Very unhappy will never order on line again
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, May 21, 2026
Hello there!
Thank you for reaching out, and we are truly sorry to hear that your online ordering experience did not meet your expectations. We want every delivery and order process to be smooth, and we would love the opportunity to help make this right.
Please contact our customer support team so we can look into your order details and find a solution for you. You can contact us at:
📞 (800) 331-0500
🌐 att.com/support/wireless
Thank you for reaching out, and we are truly sorry to hear that your online ordering experience did not meet your expectations. We want every delivery and order process to be smooth, and we would love the opportunity to help make this right.
Please contact our customer support team so we can look into your order details and find a solution for you. You can contact us at:
📞 (800) 331-0500
🌐 att.com/support/wireless
Written by a customer while visiting ATT.com
Posted by: Daniel DeLude
from Columbia, SC
Verified Purchase:Yes
Love all the new features, glad I made the upgrade
I would recommend this to a friend!
Written by a customer while visiting ATT.com