Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5
Samsung S26
on July 1, 2026
Posted by: CoupevilleDreams
[This review was collected as part of a promotion.] So I've had my new Samsung Galaxy S26 for a couple weeks and it is fantastic! I haven't had a brand new phone in at least 4 years. I got a used phone a couple years ago because I didn't want to spend a lot of money. However, it was not going to be supported past July 2026. My husband can attest that I spent hours searching reviews. What made me choose the S26? First, I wanted a smaller footprint. I didn't want to feel like I was hauling around my tablet (smile). Second, the 7 years of system support . Third, 7 years of operating system support. Fourth, the price is well worth it and Lastly, it seems a small thing, but I was able to get my favorite color. We are definitely a Samsung family (TV, tablets and phones).
I am more than happy to always give Samsung a shout out. I love my phone because there is so much to learn!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amaizing
on June 22, 2026
Posted by: L1l14587
[This review was collected as part of a promotion.] I recently received my new Samsung S26, and I am very impressed with the device. Compared to the other Samsung S26 models, I particularly appreciate its more compact size, which suits my preferences perfectly.
The Galaxy AI features have been extremely helpful and have made my daily tasks much easier by quickly providing the information I need.
However, I have noticed one issue that does not seem to be working as expected. Samsung Pass is currently unable to save my passwords and displays a message indicating that the service is temporarily unavailable.
Value
4
Response from Samsung USBy R&R Team, June 23, 2026
Hi there L1l14587, thank you for your feedback on your Ssamsung Galaxy S26. We are pleased to hear that you are happy with the design of your device, and the capabilities of Galaxy AI. We have provided a link to an article to hep you with apps not operating as intended. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing performance, highly recommend
on June 12, 2026
Posted by: Mike
The performance is great, and it runs perfectly without any lag on high graphic demanding games. The display is absolutely amazing very bright, and sharp and i like that it has a 120fps refresh rate. The camera takes decent photos, though it doesn't feel like a major improvement since 2023. Battery life is a bit mixed for me, as it varies depending on my daily usage.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on June 28, 2026
Posted by: Mohammed
[This review was collected as part of a promotion.] So far so good. Perfect screen size, great features and awesome camera.
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hi Mohammed, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are pleased with the usage and capabilities of your device. We have provided links to resources to help fully discover your new device, adjust the settings to your prefeerences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Easily one of the best phones.. ease of use
on July 6, 2026
Posted by: Srt1582
[This review was collected as part of a promotion.] All the new features make a phone like this the phone to have.. AI new functions.. circle to find, picture eraser, even on alarms this thing is so fluid and well put together
Value
5
Response from Samsung USBy R&R Team, July 7, 2026
Hi there Srt1582, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so pleased to hear that you are happy with your new device, and that you are finding it easy to use with Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can help you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and storage!
on June 8, 2026
Posted by: PK1112
[This review was collected as part of a promotion.] I upgraded from the S24 to the S26, and I couldn't be happier with my decision! The camera quality is spectacular! And don't even get me started on the storage space! I'm no longer worried about having to decide on what pictures and memories to get rid of!
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey PK1112, thank you for sharing your feedback on your Samsung Galaxy S26. We are thriled to hear how much you are enjoying your upgrade to your new device from your previous device, and that you are so happy with the camera quality and larger storage capacity. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Not much improvement
on April 23, 2026
Posted by: Noname
[This review was collected as part of a promotion.] Compared to s22 not much big improvements. Camerica was a bit better. When i saw only the ultra would have privacy protector I was disappointed & don't like how it has too many samung apps as some can't be uninstalled like Avatar sticker, Galaxy avatar, Bixby. Also it installed Clouadapp without my permission with useless games so I wasted time deleting them. Only big improvements I saw from s22 is longer battery, Magsafe compatible, having ai ask unknown# who's calling & feature to hear voice of videos more clearer when online
Value
3
Response from Samsung USBy R&R Team, April 24, 2026
Hello Noname, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26. We know how important it is to feel that you've made a good investment in a new device that feels exciting to use every day. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided a link to the complete manual and the Samsung Support Team to maximize your experience, align the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It has great picture quality. It's easy to use.
on May 30, 2026
Posted by: CatLover
[This review was collected as part of a promotion.] I really love the feature. It's very helpful and easy to use.
Value
5
Written by a customer while visiting Samsung US