I needed a new phone, my old one was a 2018 Samsung Galaxy S8 active. Great phone, but alot of apps that I use were no longer compatible with my phone.
So far, I'm liking the Galaxy 26, most everything is the same as my old phone, things are slightly different, but I'm figuring it out
I had the S20 Ultra Plus nd dropped it on concrete and the screen shattered beyond repair. So, I selected the cheaper upgrade option, not even considering the screen size, That was a mistake for me, because I a senior citizen and can't see very well whiteout glass even after Lasik surgery. I know I'm going to have to exchange or buy the S26 Ultra, I don't need the Plus.
I would recommend this to a friend!
By Samsung, July 13, 2026
Hey Mgrant422, thank you for your feedback on your Samsung Galaxy S26. We know how frustrating it is when your new device is not meeting your needs or expectations. We have the complete manual available for your device online to help you enlarge the text size on your display to help you with a more comfortable viewing during your usage, and best align your new device to your preferences. We also have our team of experts available online to help you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Battery life is abysmal. Ive had multiple Galaxy phones and this is by far the worst when it comes to the battery life. It's really my only complaint. One month old phone and it is typically at 60% by Noon.
No, I would not recommend this to a friend.
By Samsung, July 7, 2026
Hi there SeanIsUnhappy, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We understand how valuable the prolonged battery life of your device is every day, and we would love to help you with this experience at your convenience. We have a few troubleshooting guides availiable online to help you titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available through chat to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth