Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,504 Reviews)
Open Ratings Snapshot
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
The Samsung Galaxy S26 delivers fast performance,
on May 11, 2026
Posted by: Superflymaeyus
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is a sleek and powerful flagship with a bright 120Hz AMOLED display, excellent performance, improved Galaxy AI features, and solid cameras. Battery life and software experience are great, though the upgrades over the previous generation feel a bit minor. Overall, it’s a premium phone that delivers a smooth everyday experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've had by far
on May 9, 2026
Posted by: Tech4Men
[This review was collected as part of a promotion.] Very good phone I am pleased with everything this phone can do. It surpassed my expectations and don't get me started with the innovation you get with this amazing product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My AI assistant
on May 9, 2026
Posted by: Highhosilva
[This review was collected as part of a promotion.] I was surprised with it's performance. First, the phone doesn't heat or lag when gaming and using AIs. My old phone used to heat up when I play games with it so I was refraining from playing. I rely heavily on Gen AIs, but when a certain amount of chats exceeded, the phone wasn't able to process any further. This new phone definitely has the capacity to run these features.
Second, I love the capabilities. The Good Lock is a revolution. If you have any inconvenience due to being a former iOS user, you can alter your phone with Good Lock. I am also impressed with being able to screenshot my phone and ask AI in live time, rather than needing to screenshot, save the file, open up an AI app and uploading the picture to ask something.
Lastly, the overall device screen experience upgrade is satisfying. The old stigma of Andriod lagging and feeling less smooth is no more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great, wish privacy screen was for all models tho
on May 8, 2026
Posted by: Mrjay08
[This review was collected as part of a promotion.] It's a great phone, I upgraded from an S22 so it's a pretty big upgrade for. I like the Galaxy AI features on this more than the 22. I bought this thinking the privacy screen would be built in to all models, so that was a pretty big disappointment but not earth shattering. Overall I like the phone, it does what I need it to do and that's all that really matters to me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noticable difference in speed, visuals and feel
on May 7, 2026
Posted by: LD1717
[This review was collected as part of a promotion.] I have been an Android user since the first Google phone (which I still have).
The Samsung Galaxy s26 is by far the speediest most brilliantly crisp, fast processing and efficient device I have owned thus far. I am a student and work from home as well and use my phone constantly for emails, research purposes and phone calls. I am very impressed with the efficiency and how easy it was with Smart switch to Port everything over from my old device.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 8, 2026
Hi LD1717, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how much you are loving your new device, and that you are finding it fast, beautiful, and that it helps you stay efficient during your day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and design
on May 7, 2026
Posted by: Bobkitchen
[This review was collected as part of a promotion.] This phone is good the speakers on the phone are strong aswell as the camera are good. The new features on this phone are good aswell.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 7, 2026
Hey Bobkitchen, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are so happy with the audio and camera quality of your device, and that you have enjoyed exploring all of the additional features. We have provided a link to the complete manual as a great companion to your exploration. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid choice
on May 6, 2026
Posted by: Supersaver77
[This review was collected as part of a promotion.] Coming from a galaxy s10+, this is a huge upgrade! I love how quick the response time is whether im selecting an app or typing a message. What's even better is the built in Galaxy AI!! What a game changer!!! It enhances pictures, reminds you to complete tasks, create super cool images/designes & assists in your writing, just to name a few. If youre looking to upgrade your phone, the Samsung galaxy S26 is the way to go!!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 7, 2026
Hi there Supersaver77, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We couldn't be happier to hear how much you are enjoying your upgrade to your new device from your previous one, and that exploring all of the amazing features of Galaxy AI has been so enjoyable. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 6, 2026
Posted by: Alleycat
[This review was collected as part of a promotion.] I didn't plan on getting a new phone. I loved my galaxy s22, but it started messing up. This new s26 has so many cool features. I love the raw camera mode, and how lite it is. The battery last forever on this phone. I was jamming out the other day and had it at full volume and connected to a Bluetooth speaker. When I started listening to music the battery was at 100% for almost 3 hours of play time the battery only went to 97%. I also love the updated contact list. I have picture profiles for my favorite contacts. I also like the Google Ai as well my screen was off and i asked it to remind me to call my dad when i got home. It worked out great cause i always forget to call him when i make it home. I haven't had time to check out everything on this phone just yet but the more I use it the more I love it and so glad I had to upgrade my phone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 7, 2026
Hey there Alleycat, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are pleased with the upgrade to your new device, and that you are finding features you love using every day including the camera, and Galaxy AI to help you with reminders. We have provided a link to an article to help you with additional capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
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