Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(404 Reviews)
Open Ratings Snapshot
Rating breakdown 404 reviews
5 Stars
326
4 Stars
62
3 Stars
12
2 Stars
3
1 Star
1
100%of customers recommend this product. 
(
5 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
My galaxy phone S26 with AI great!
on March 20, 2026
Posted by: Nana19
[This review was collected as part of a promotion.] I'm so excited with the new galaxy s26 loving the new AI features and loving the excitement of going through new features it brings the camera is so vibrant love the pictures I've been a galaxy lover for more then 15 years always excited to see the next one but right now loving this new S26 right now thank you so much for the galaxy s26 God bless use all .....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S26 is a downgrade
on March 16, 2026
Posted by: Steve
So i purchased the base model s26 and let me tell you that the image quality is poor and blurry , the colors are terrible , the colors of video reels on facebook and youtube have a yellow/greenish hue tint. Too much brightness and contrast , RBG does nothing , i upgraded from a galaxy s20 5g and i must say it still has a better display/colors than the s26. I've been a galaxy phone type guy for a while because i don't like iphones but the s26 is really turning me off.
Response from Samsung USBy R&R TeamMarch 17, 2026
Hello Steve, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We completely understand how disappointing it can be when your device is not operating as intended or expected. If you are using the new privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. We have provided a link to the complete manual to help you adjust the display settings to best align to your preferences, including the privacy display. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I wanted the size to be maintained or reduced.
on March 9, 2026
Posted by: ThisIsaPPPPEN
[This review was collected as part of a promotion.] Transferring from S24. I changed my phone before the rising memory costs were reflected in the price. Honestly, there haven't been any significant changes other than the increase in memory from 8GB to 12GB. I'm actually dissatisfied with the slightly larger size. If you attach a case to your phone, it becomes heavier, and if you attach a back accessory, it becomes even heavier. There's no doubt that this size increase has made it even more difficult to use in exchange for the battery, which hasn't increased by even 10%. There are countless options for larger models, so I'd like the next one to be smaller. While there shouldn't be any changes in camera performance, the lens has become larger compared to the S24. I like the design of the lens lined up vertically, but the addition of a camera bumper limits the back accessories. If it's this obstructive, there's no need for a camera bumper. The position of MagSafe is bad, and you can't attach MagSafe MOFT. The transcription and summarization of voice recorders using Galaxy AI are very useful, so I hope the s26 will improve its accuracy. For weight reduction, I hope not to have Magsafe on main unit will be maintained. Most people use cases. Just buy Magsafe case for those who needs it. The strength of the standard s series lies in its high-end "compactness," so I absolutely want it to maintain its compactness and lightness.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 10, 2026
Hello ThisIsaPPPPEN, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26. We know it can take time to adjust to the changes in design made to your new device from your previous device and the change from the 6.2 inch display size to the 6.3 inch may feel different in your hand initally and be distracting or distressing. We have a range of accessory options to help you choose protection that best aligns to your needs and wants along with the magnet charging. We have provided a link to the Samsung Support Team if you have questions about accessory options or you are experiencing frustrations with your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung s26 galaxy AI
on March 19, 2026
Posted by: JP2026
[This review was collected as part of a promotion.] Just got my Samsung s26 galaxy AI setup was easy and faster than any of my previous phones! So far am very happy with it coming from the s22. Only complaint so far is some of the pre installed apps I can't uninstall or even disable. So far so good with it !!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 1, 2026
Posted by: Check74
[This review was collected as part of a promotion.] Galaxy AI is great. So helpful. This phone is great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally, the upgrade iv been waiting for
on March 6, 2026
Posted by: Fletchtech92
[This review was collected as part of a promotion.] I’ve been holding onto my Galaxy S22 for years, and while I loved the size, the battery anxiety was real. Switching to the S26 feels like a breath of fresh air.
The most immediate difference is the efficiency. Where my S22 would be begging for a charger by 4:00 PM, the S26 still has plenty of juice left when I'm headed to bed. It also stays remarkably cool; I haven't noticed any of the "pocket warming" issues I had with the older model during video calls or gaming.
Key Improvements I Noticed:
Display: The jump in peak brightness is huge. I can actually see my navigation maps in direct sunlight now.
Speed: Everything feels instantaneous. The 8GB/12GB RAM (depending on your model) makes multitasking feel fluid compared to the slight stutters I was starting to see on my old phone.
Cameras: The low-light performance is on another level. The "Nightography" has actually caught up to the hype—photos are sharp without looking artificial.
Verdict:
If you’re still rocking an S22 and wondering if it’s time to move on, do it. This feels like the "finished version" of what the S22 was trying to be. It’s faster, lasts longer, and the Galaxy AI features actually feel useful for daily photo editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S26 is a great choice
on March 10, 2026
Posted by: reallysunny
[This review was collected as part of a promotion.] Fast performance with the newest chipset
Bright and smooth AMOLED display
Excellent camera quality
Premium design and build
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has some great features
on March 19, 2026
Posted by: Yaddanana
[This review was collected as part of a promotion.] The S26 is the best Galaxy yet. It utilizes Galaxy AI has lots of memory. It makes streaming easy and sharing fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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