Customer reviews from lg.com
LG - 52" UltraGear evo G9 5K2K 240Hz 1ms FreeSync Premium Gaming Monitor with DisplayHDR 600 (HDMI 2.1, DP 2.1, USB-C) - Black
Average customer rating
4.3
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
32
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
5
Customer Reviews for LG - 52" UltraGear evo G9 5K2K 240Hz 1ms FreeSync Premium Gaming Monitor with DisplayHDR 600 (HDMI 2.1, DP 2.1, USB-C) - Black
Customer Rating
2
Poor HDR Brightness…
on April 27, 2025
Posted by: Anon77
This monitor is being intentionally held back in maximum brightness in HDR during the 10% APL highlights. The Windows HDR calibration tool clips/maxes out at ~600 nits instead of around 800 nits. PG32UCDP monitor is able to achieve 800 nits in the 10% APL. In addition, vignetting is turned on by default and should not be on at all. This monitor needs a firmware, asap, to address low HDR brightness and to permanently disable CPC/vignetting.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital Care Team - Diego, April 27, 2025
Hey there. It sounds like you've got some very specifics about the HDR performance your monitor. We understand you're looking for a firmware update to address these points. We want to make sure your feedback gets to the right team. Could you please send us a private message on social media @LGUSSupport with the model number of your monitor and any specific firmware version you are currently running? We look forward to connecting and learning more about your experience. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Great size and picture.
on March 13, 2026
Posted by: Supremes1
from Mobile, Al
The size is big, but I was prepared for it. I'm using it with a RTX 5090 and they work extremely well together. It was well packed, no dents or dings. The picture is great out of the box. I think I got myself a winner here.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, March 17, 2026
Hi! We appreciate you sharing your experience with your LG Monitor, and it’s great to hear how well it pairs with your RTX 5090. Knowing it arrived well‑packed and delivered an impressive picture right out of the box definitely makes your review stand out. It sounds like you picked a real winner for your setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
A MASSIVE dissapointment. Quite the DUD
on April 29, 2025
Posted by: Rockstar345
from chicago, IL
I am so dissapointed in this monitor. I have a loaded PC that can run anything. First of all, the color out of the box was not calibrated great. When I finally got that done, I was really dissapointed with the refresh rate flicker. I did all the tricks and checked every troubleshooting topic. As I type this thing fliickers once about every 10 seconds. My Asus 5090 is fine, my board is fine, everything is updated. I am RUNNING to the store tomorrow to return this monitor. Why didn't you wait LG until you could do 240 hz on a DP 2.1 UBHR 20? Where is the QD Led screen. SOOOO MANY THINGS have gone wrong in less than 3 days. Going with the MSI MPG322URX, while I'm going down in size I know that i won't have to worry and the display will be worth just as much as the GPU running it, which this is not. I own all LG Oled tv's and I thought this woudl be better.
Pros: Quality, Features/Settings, Performance
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital Care Team, May 1, 2025
Hey there! We appreciate you sharing your experience with us about your LG UltraGear Monitor. Our goal is always to ensure you have the best gaming experience whenever you use your monitor, and your feedback helps us to improve. We'll be sure to share your words with our teams so we can work towards making that a reality. Our doors are always open for you if you ever need help with your LG TVs on social media at @LGUSSupport. We're here for you! *Josh
Written by a customer while visiting lg.com
Customer Rating
1
Don't buy for laptop + PC combo
on April 22, 2026
Posted by: Paulius
from Lithuania
I hate webOS. I hate the remote. This is not a Monitor, but a TV.
It doesn't wake up from sleep. You have to always keep that remote on the table, so you could turn it on manually. Even with remote, sometimes it stops recognizing input, so you WILL have to unplug and plug in some sort of cable (and access to those is bad).
If you expect to use your work laptop via type C and PC... Forget it. The only hole that passes USB input devices, is the type C, which is required by laptop. Silly design, useless for dual setups.
Settings menu is very slow and laggy. Has tons o useless AI options.
Pros: Style/Design, Performance
Quality
4
Features
1
Value
1
Response from lg.comBy LG, April 28, 2026
Hello, Paulius. Thanks for sharing your experience with your LG Monitor with webOS. We appreciate the clear details about the wake behavior, input recognition, USB‑C limitations, and menu performance. Your feedback gives us helpful insight into how your specific LG unit is operating, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your monitor‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Extra Wide
on April 28, 2026
Posted by: Slick0047
Make sure you have a video card that can support the 5K capabilities. You will need a RTX 5070 or higher, you can use the lower end 70 series, make sure you have an 8K HDMI cable or a 2.1 HDMI or Display cable. After installing and updating the software it finally gave me a tighter picture but not 5K, by chance I toggled the button underneath the monitor instead of in back as the website told me and BOOM I got a nice tight picture at 5K. Colors are amazing and it works awesome. The only issue I had was that the button I toggled did not bring up a menu.
Pros: Quality
Quality
5
Features
4
Value
4
Response from lg.comBy LG, May 7, 2026
Hello! We appreciate you sharing your experience with your LG Monitor. It’s great hearing how impressive the 5K performance, color quality, and overall clarity have been once everything was set up with the right GPU and cables. Your detailed notes on getting that crisp 5K image — especially the moment it clicked after using the underside button — will definitely help other users. Your feedback about the menu not appearing with that toggle is also valuable and appreciated! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great monitor
on August 7, 2025
Posted by: Oc714bmunoz
from Santa Ana
Dont let people snub the review on this monitor, its great , dream come true , so amazing with games. It blows my mind
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, August 8, 2025
Thanks for the passionate review! We're thrilled to read it's been a dream come true for your gaming setup. It’s awesome to know it's delivering the performance and immersion you were hoping for. If you ever need our assistance, be sure to reach us through social media @LGUSSupport! ^Jose
Written by a customer while visiting lg.com
Customer Rating
2
Beautiful if it wakes up in time to use.
on May 27, 2025
Posted by: 45 inch 5k x 2K
wish i wouldn't have bought it, It is a beautiful panel when working properly, it is stupid bad slow to wake up and anytime i open a app or a game loads it says no signal going to sleep and blinks or flashes black a few times and takes a min or two then the screen will come back on. I returned the old Model waiting for the 5kx2k for the higher resolution, the old model there wasn't ever a issue. instant wake up no signal loss like it switching... using a 5090 and already swapped to different ports on back of it.
Pros: Style/Design
Quality
2
Features
3
Value
1
Response from lg.comBy LG Digital Care Team - Diego, May 29, 2025
Hey there. We understand you're looking for support with your monitor's performance, especially regarding its wake-up time and signal behavior. We're here to help ensure you consistently experience the beautiful display and seamless performance you expect. We're ready to explore what options are available to get your monitor performing perfectly for all your apps and games. Please send us a private message on social media @LGUSSupport with your monitor's model number and purchase date. We're here to help ensure a great resolution for you! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
not worth
on April 20, 2025
Posted by: Vitalii_Korets
from Westfield, MA
DisplayPort 2.1 in HDR does not work !!! Support says you need to configure something in the settings. Are you serious ??? For this money, everything should work for me without any headache!
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital, April 22, 2025
Thanks for leaving us a review Vitalii_Korets! Getting your monitor configured properly ensures the best performance for entertainment, work, or home use, and we’re happy to provide guidance! First, check that your DisplayPort version is set to 1.2 by navigating to the Monitor Settings Menu. If you’re using Windows, enable HDR in your Display Settings, and make sure your graphics card is HDR-compatible and properly configured. Updating your graphics drivers can also help prevent potential issues. Lastly, restart your monitor after making these adjustments to ensure everything is applied. If you need further assistance, send us a DM through social media @LGUSSupport with your contact details, and we’d be happy to take a closer look! 💙 ^Anthony
Written by a customer while visiting lg.com