Customer reviews from lg.com
LG - UltraGear evo AI GM9 27" 5K Hyper Mini LED 165Hz 1ms G-SYNC FreeSync Premium Gaming Monitor with DisplayHDR1000 - Black
Average customer rating
3.6 out of 5
3.6
(32 Reviews)
Open Ratings Snapshot
Rating breakdown 32 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
8
100%of customers recommend this product. 
(
1 out of 1
)
Best Buy Privacy Policy
Customer Reviews for LG - UltraGear evo AI GM9 27" 5K Hyper Mini LED 165Hz 1ms G-SYNC FreeSync Premium Gaming Monitor with DisplayHDR1000 - Black
Customer Rating
5 out of 5
5
The nicest screen in my house.
on June 15, 2026
Posted by: Coby G
[This review was collected as part of a promotion.] Setup was easy breezy.
The screen is so beautiful and nice. This felt like a treat to myself. I definitely upgraded my professional setup and my gaming setup in one fell swoop.
It looks great on my desk (but I gotta figure out the cord situation).
Gaming on it is so fun. My kids have really enjoyed it too, playing for hours so far this summer.
I'd honestly recommend this to anyone like me (work in creative profession, like to game, want a setup that will level up both). But I would say the speakers aren't great, so make sure you get a pair of speakers when you pick up the monitor.
My friends are going to be jealous.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, June 21, 2026
Hi, Coby! We are thrilled to hear your new LG monitor is serving as the ultimate treat for both your creative work and summer gaming sessions. It is wonderful knowing the stunning display is a hit with the entire family and looking sharp on your desk. We appreciate your helpful note regarding the built-in audio performance, and we will gladly share that insights with our product team for future development. If you ever need assistance down the road, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting cohley.com
Customer Rating
5 out of 5
5
Best gaming monitor ever
on June 11, 2026
Posted by: mrbobfeastt
[This review was collected as part of a promotion.] The jump to a native 5K resolution on a 27-inch screen is a total trip. Squeezing that many pixels into a standard desktop size gives you an incredibly dense layout where the clarity is just unreal. Going back to my old monitor feels like looking through a screen door; on this LG, individual pixels completely disappear, text is sharp as a tack, and games look incredibly lifelike.The real jaw-dropper is how bright this thing gets. My old panel would completely wash out if a single ray of sunlight hit the room. This Mini-LED panel punches through everything with blinding peak HDR brightness and holds massive illumination across the entire screen. Best of all, unlike an OLED, it doesn’t aggressively dim itself down to protect the screen, and I don't have to constantly stress about permanent burn-in
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 11, 2026
Hey there! Really appreciate you sharing your thoughts. Sounds like that monitor is giving you the clarity, brightness and gaming punch you were hoping for. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️

-Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
One of the best monitors on the market
on June 8, 2026
Posted by: Durley dayana D
[This review was collected as part of a promotion.] The visual quality is insane. It has 5K resolution, so you can literally see details that simply don't appear on other monitors. Everything looks much sharper, brighter, and more cinematic. What impressed me most was the Hyper Mini LED technology. The colors are vibrant, the blacks are much deeper, and HDR1000 makes the highlights and shadows look incredibly realistic, especially in video games and movies. It also has Dual Mode, so you can use 5K at 165Hz for maximum visual quality or QHD at 330Hz for ultra-smooth competitive gaming. It also has a 1ms response time, 5K upscaling, and compatibility with DisplayPort 2.1 and HDMI 2.1, so it's literally a monitor designed for next-gen gaming.
Thank you so much, LG, for providing me with this amazing monitor for review. As always, all opinions, analyses, and conclusions expressed are entirely my own and based on my honest, real-world experience using it.
Response from cohley.comBy ^Rich, LG Digital Care Team, June 11, 2026
Hey there Durley! Love hearing how much that monitor is delivering for you. Sounds like the visuals, performance and next‑gen features are all hitting the mark. If you ever need anything while you keep enjoying it, @LGUSSupport is always here to help. #LifesGood ❤️
-Rich
Written by a customer while visiting cohley.com
Customer Rating
1 out of 5
1
Defective Immediately and After Update
on June 7, 2026
Posted by: battledingo
I bought this monitor to compare with a Studio Display XDR nano texture, hoping to find something close in image quality and reflection handling but with multiple inputs and a drastically cheaper price (in lieu of heftier construction, built-in webcam, daisy chaining). The image displayed for a few seconds to a minute before turning to noise (like CRT snow) and the monitor became unresponsive to input and would not turn off without being disconnected from power. This occurred on every input - USB-C, DisplayPort, HDMI - on PC, Mac, and even a few times without any input. After several attempts I managed to get the firmware updated with the LG Switch app but the issue persisted.
Since something was clearly defective, I don’t want to judge the image quality, though it seemed fairly close for the few seconds I was able to see it. Test images had slight vignetting at the corners.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
2 out of 5
2
Response from lg.comBy LG, June 15, 2026
Hello. Thank you for sharing your experience regarding your LG 27GM950B-B Monitor. We aim to design cutting-edge displays that offer exceptional visual performance and seamless connectivity, and we want to help ensure your screen delivers a steady, premium picture across all your devices.

When a display experiences sudden screen noise or becomes unresponsive across different inputs, we recommend performing a power reset by disconnecting the power cord from the outlet, holding down the power button on the monitor for ten seconds, and then plugging it directly into a known working wall outlet. Additionally, verifying that your connected devices are set to a supported resolution and refresh rate can help stabilize the video signal. You can review our official configuration guide at https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-resolution-settings--20153192567583 for detailed steps on adjusting these display properties. If the screen behavior continues after these adjustments, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can investigate this situation and help find a proper resolution. ^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Worth Every Penny
on June 6, 2026
Posted by: MushMoves
Absolutely insane display as a long time LG monitor guy this was an easy move. I had heard complaints about sharpness and didn't see any problems with mine on opening or install but loaded up the software update as recommended. Overall responsiveness is great, beautiful color & contrast settings to tweak, and running my brightness at about 30-40 has been good. Primarily just a COD Warzone guy so I need all the frames I could get for max sweatiness LOL. Good Stuff, def recommend.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 6, 2026
Hi there! Thanks for dropping such an awesome review about your LG gaming monitor. Sounds like it’s giving you the smooth visuals and fast response you need for those high‑intensity Warzone sessions. We’re thrilled it’s living up to your expectations. If you ever need anything later on, our team at @LGUSSupport is always here to help. #LifesGood ❤️

^Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great for Both Gaming and Productivity
on June 5, 2026
Posted by: TechMike
[This review was collected as part of a promotion.] I’ve been using this monitor for a couple of weeks now, and it’s been a huge upgrade from my old Dell 144Hz monitor.
The first thing I noticed was how sharp everything looks. The 5K resolution makes a difference whether I’m gaming, watching YouTube, or working through lecture slides and assignments. Text is especially crisp, which is something I didn’t expect to appreciate as much as I do.
The monitor gets plenty bright for my setup, even during the day, and colors look great right out of the box. The contrast also helps images and games look more detailed without looking overly processed.
Gaming has been excellent so far. The higher refresh rate makes everything feel noticeably smoother, and the monitor feels very responsive during fast-paced games. After using it for a while, going back to my previous display feels like a downgrade.
Overall, I’ve been really happy with it. It works just as well for school and everyday use as it does for gaming, which makes it easy for me to recommend.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 6, 2026
Hey there Mike! Really appreciate you sharing your experience — sounds like that 5K upgrade is treating you right. Sharp visuals, smooth gameplay, and a big boost for schoolwork too is exactly what we love to hear. If you ever need a hand with anything down the road, @LGUSSupport has your back. #LifesGood ❤️

^Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great for Both MacBook Work and High-Refresh Gamin
on June 4, 2026
Posted by: OMG_FF
from Pleasanton, CA
[This review was collected as part of a promotion.] I’m really happy with the LG 27GM950B-B. It’s been great in pretty much every way — refresh rate, color, and response time are all excellent.
I use it with my MacBook for work at 5K resolution, and everything looks super sharp and clean. Text is crisp, colors look great, and it’s really nice for everyday productivity. I also use it with my gaming PC in high refresh rate mode, and gaming feels very smooth and responsive.
Overall, this monitor is awesome for both work and gaming. I’m very satisfied with it, and my only wish is that LG would make a 32-inch version.
Pros: Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 6, 2026
Hello there! Sounds like that monitor is hitting the sweet spot for both your MacBook workflow and your gaming setup. Sharp visuals, smooth motion, and great color performance make for a pretty unbeatable combo. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️

^Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Perfect monitor for both PC gamer also Mac user
on June 4, 2026
Posted by: Harry Chung
from New York, NY
[This review was collected as part of a promotion.] I've been waiting for this 5K 165hz Mini LED monitor for years.
It's the only one way that you can play high FPS games from your PC and smooth animation effect with native resolution from your Mac at the same time on only one monitor.
Brightness is a way higher than most people needed. (I use 65% brightness).
5K Sharpeness is perfect. I can't see a pixel.
Color is perfect!! (12bit/DCI-P3).
Contrast awesome
Dual mode? I love it!! (My RTX 5070 can handle 5K 165hz for work and 1440P 360hz for gaming)
Also upscaling from 1440P to 5K is unbelivable.
But there are some concerns.
Internal speakers are just like other internal speakers in moniters. (I use other speakers)
Also a little bit of vinetting around edges. Mini LEDs...
External power supply (I don't like it...)
Overall I am happy with this monitor so far.
Pros: Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 6, 2026
Hi there Harry! Really appreciate you sharing such a detailed take on your new monitor. Sounds like it’s delivering the powerhouse performance you were hoping for, and we’ll be sure to pass your notes about the speakers, vignetting, and power supply to our product team. If you need anything later on, @LGUSSupport is always here to help. #LifesGood ❤️

^Rich
Written by a customer while visiting lg.com
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