Customer reviews from lg.com
LG - UltraGear evo GX9 39" 5K2K OLED 165Hz 0.03ms G-SYNC FreeSync Premium Pro Gaming Monitor with DisplayHDR TRUE 500 - Black
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
24
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
6
Customer Reviews for LG - UltraGear evo GX9 39" 5K2K OLED 165Hz 0.03ms G-SYNC FreeSync Premium Pro Gaming Monitor with DisplayHDR TRUE 500 - Black
Customer Rating
5
Amazing ultra wide
on April 9, 2026
Posted by: Biohazard429
from Okc
5-star monitor
Really good for an ultra wide and could even consider the best
Really good for an ultra wide and could even consider the best
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, April 12, 2026
Hello, Cody! We appreciate your fantastic review of your LG Monitor. It’s great to hear it’s delivering the ultra‑wide experience you were hoping for, and even better that it stands out as one of the best in your setup. Feedback like yours truly highlights what makes the LG unit shine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
^James
Written by a customer while visiting lg.com
Customer Rating
5
The best of the best
on April 9, 2026
Posted by: SLR_722
I waited monitor with this specs more than 3 years.
1) 40" ultrawide = 32" 16:9 by height , perfect size, high PPI
2) Low curvature
3) 4К resolution
4) more then 120hz refresh rate + saturated colors and deep black
2) Low curvature
3) 4К resolution
4) more then 120hz refresh rate + saturated colors and deep black
This product can be used in all scenarios (Work, game, watch movie from high distance)
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 12, 2026
Hello! We appreciate your excellent review of your LG Monitor. It’s great to hear that the combination of a 40" ultrawide format, low curvature, 4K resolution, and high refresh rate delivered exactly the setup you’d been waiting for. The way you highlighted its versatility across work, gaming, and movie‑watching really shows how well this LG unit fits into all kinds of daily use! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
^James
Written by a customer while visiting lg.com
Customer Rating
5
5 Star Product!
on April 8, 2026
Posted by: RemingtonJames
from Houston, TX
If someone someone can leave a 1 Star Review without even trying the monitor then I'll leave a 5 Star. I own the 45 Inch version of the 5k2k monitor & it's amazing. I am debating on switching to this for the better panel but will wait on reviews. Everything about this looks great.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 12, 2026
Hi, Remington! We appreciate your energetic 5‑star shoutout for the LG Monitor lineup. It’s great to hear how much you’re enjoying the 45" version and that this new model has caught your eye with its upgraded panel. Your enthusiasm definitely brings some fun to the review section, and we’re glad the LG unit has earned that level of confidence from you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
^James
Written by a customer while visiting lg.com
Customer Rating
3
It's okay
on March 28, 2026
Posted by: Poofypopstar
from New Jersey
It's an okay monitor, it's nice however compared to other oled monitors I own with the exact same specs, the lg one does not look as crisp, vibrant, or bright, it's quite a noticeable difference I assume it's because of the matte finish on the screen. The other features are great, the aggressive curve makes it very immrisive and does give a paralax effect and everything else functions as described the display on this one just wasn't much of difference compared to non oleds and the other brands with same specs just look nicer. Especially when alot of other prices are around the same is the lg's "sale price"
Pros: Style/Design, Features/Settings
Quality
3
Features
5
Value
2
Response from lg.comBy LG, March 29, 2026
Hi, Michelle. We appreciate you taking the time to share such a detailed perspective on your LG OLED Monitor. We understand how important crispness, brightness, and overall vibrancy are—especially when you’re comparing multiple OLED displays side‑by‑side. The matte finish on the LG unit can create a different visual feel, and your feedback on how it compares to your other monitors is incredibly valuable. It’s great to hear that the curve, immersion, and feature set are delivering the experience you were hoping for. You can send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need any future assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Miss leading false advertising.
on March 11, 2026
Posted by: JP81
This monitor does not have PBP or PIP mode as stated in the specs. It will only display 1 input and one web based screen at the same time. Not split screen from 2 different computers using 2 different inputs.
Response from lg.comBy LG, March 16, 2026
Hi, Jace. Thank you for sharing your experience with your LG Monitor. We appreciate the clear explanation of what you’re seeing with PBP and PIP, especially when the specs led you to expect dual‑input split‑screen capability. We understand how important this feature is when working with multiple devices. To allow us to properly investigate the details of your specific product model and to see how we can assist with the PBP/PIP feature issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on monitor features and specifications: https://www.lg.com/us/support/help-library/lg-monitor-how-to-use-dual-controller-picturebypicture--1441921409866 ^James
Written by a customer while visiting lg.com
Customer Rating
1
Terrible picture quality
on January 26, 2026
Posted by: Emilio L
I upgraded my 32" monitor expecting better quality, or at least some improvement, but it hasn’t turned out that way. I’ve spent hours adjusting settings, watching tutorials, and trying different configurations. While the colors do look better, the overall clarity and detail just aren’t there. No matter what I try, nothing seems to fix it. At this point, I’m honestly regretting the upgrade.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, January 28, 2026
Hello, Emilio. Thank you for sharing your experience with your LG Monitor. Your description of the clarity and detail not meeting your expectations after upgrading gives a very clear picture of what you’re seeing on your end, especially after spending so much time adjusting settings and exploring different configurations. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this display quality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for display setup and optimization tips:
https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-resolution-settings--20153192567583 ^James
https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-resolution-settings--20153192567583 ^James
Written by a customer while visiting lg.com
Customer Rating
5
Better than expected ZERO Regrets!!!
on October 24, 2025
Posted by: GlennS87
from New Castle PA
This monitor is absolutely incredible!!! I've never felt such immersion in a game outside VR. The picture on this monitor is perfect the colors, the brightness, everything is phenomenal! Text sucks because of the PPI but I knew that going in and was fine with that because I bought this strictly for gaming, and media viewing. But honestly while I wouldn't want to go read an ebook on it, the text really isn't that bad and doesn't bother me. I have zero issues reading anything on windows, or website scrolling. I highly recommend this item. Especially like me if your mostly using it for gaming, and media consumption. While 4k would look better I'd rather have the 240hz refresh rate. I haven't messed with WebOS features but from what I can tell it looks easy to navigate and understand. Only negative is it went down $200 the day after I ordered it but I suppose it happens.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Glenn, thank you for sharing your detailed review of the LG 45GX90SA-B UltraGear™ OLED Gaming Monitor. It’s fantastic to hear how the 240Hz refresh rate, vibrant colors, and brightness have delivered such an immersive experience for gaming and media. We appreciate your balanced feedback on text clarity and your note about pricing — insights like yours help other customers make informed decisions. It’s also great to know the WebOS features look intuitive to you. If you’d ever like tips or support, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Awful Panel
on October 23, 2025
Posted by: Nima Gls
That Matte finish ruined the panel, OLED Must be Glass not this, picture in SDR looks similar to an IPS monitor, Horrible!
HDR looks better but I need to consistently run the OLED Pixel Clear feature otherwise some shapes will appear on screen, overall I am totally disappointed with my purchase and I am not happy at all with this, wish I knew how horrible this monitor, Stay away.
HDR looks better but I need to consistently run the OLED Pixel Clear feature otherwise some shapes will appear on screen, overall I am totally disappointed with my purchase and I am not happy at all with this, wish I knew how horrible this monitor, Stay away.
Quality
1
Features
4
Value
1
Response from lg.comBy ^Rich, LG Digital Care Team, October 24, 2025
Hi, thanks for sharing your thoughts on the 45GX90SA-B OLED monitor. This model features LG’s advanced anti-glare matte OLED panel, designed to reduce reflections and maintain clarity in bright environments. While SDR performance may vary depending on content and settings, HDR is where OLED truly shines—with deep contrast and vibrant detail.
The OLED Pixel Cleaning feature is built to maintain panel health and image quality over time. If you're seeing persistent shapes or artifacts, we recommend reviewing LG’s official care and optimization guide here: https://www.lg.com/us/support/help-library/lg-oled-monitor-picture-quality-and-panel-care-troubleshooting--20251022145678
For any further assistance, feel free to DM us at @LGUSSupport. ^Rich
The OLED Pixel Cleaning feature is built to maintain panel health and image quality over time. If you're seeing persistent shapes or artifacts, we recommend reviewing LG’s official care and optimization guide here: https://www.lg.com/us/support/help-library/lg-oled-monitor-picture-quality-and-panel-care-troubleshooting--20251022145678
For any further assistance, feel free to DM us at @LGUSSupport. ^Rich
Written by a customer while visiting lg.com