Customer reviews from lg.com
LG - UltraGear evo GX9 39" 5K2K OLED 165Hz 0.03ms G-SYNC FreeSync Premium Pro Gaming Monitor with DisplayHDR TRUE 500 - Black
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
24
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
6
Customer Reviews for LG - UltraGear evo GX9 39" 5K2K OLED 165Hz 0.03ms G-SYNC FreeSync Premium Pro Gaming Monitor with DisplayHDR TRUE 500 - Black
Customer Rating
1
Spyware
on July 20, 2026
Posted by: Ahchooo
You pay a lot of money for a monitor that installs Spyware on to your machine as soon as you plug it in. BEWARE: LG is stealing everything it can, will ruin your gaming experience with Spyware, and charges you an insane price while they do it.
Quality
5
Features
5
Value
1
Response from lg.comBy LG, July 26, 2026
Hi. We appreciate you sharing your review regarding your LG UltraGear Gaming Monitor 39GX950B-B. We recognize your software concerns and want to assure you that LG software applications, such as OnScreen Control or LG Switch, are designed to enhance display settings and optimize user functionality. To ensure proper setup, you can check optional companion apps through your operating system settings or manage installed drivers directly on your PC. We want to help ensure your display setup operates smoothly for your gaming configuration. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
5
I’m obsessed with this monitor!
on June 8, 2026
Posted by: Joshua R
[This review was collected as part of a promotion.] I’ve been using the EVO GX9 5K2K OLED Gaming Monitor for about a week now and I’ve honestly been loving it. The picture quality looks amazing, games feel super immersive, and the ultra wide screen has been great for both gaming and everyday use.
Disclaimer- Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, June 11, 2026
Hey there Joshua! Love the enthusiasm — that ultra‑wide OLED really does pull you right into the game. Glad to hear it’s been a blast for both visuals and everyday use. If you ever need anything as you keep enjoying it, @LGUSSupport is always here to help. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting cohley.com
Customer Rating
5
5K2K Tandem OLED -Nice bright HDR Scenes-
on May 29, 2026
Posted by: MagicMoogle
from Las Vegas, NV
I've had this monitor for a month now. It has been amazing so far. The peak brightness is exactly what I've been looking for. When I was using LG's last gen WOLED. My main gripe was that the brightness for me was just too dim even at 100% brightness in the OSD and HDR set to maximum through windows. With the 5K2K Tandem OLED. It fixed all my initial issues with the last gen model. Ultrawide UHD resolution is sharp. Like looking at a 4k screen but with 39' length and the curve is so minimal and unnoticeable. Perfect for viewing. The matte screen for me is a plus. Since I work with a lot of LED lighting everywhere plus theres a big window in the room. 165hz is a nice refresh rate with this monitor too. It doesnt rely on DSC, so you get the full bandwidth of DP2.1. Although you need a GPU that supports DP2.1. The colors and contrast are your typical OLED popiness. The color stand out among whichever scene you're looking at and the dark scenes with black are really immersive. With HDR the dark scenes get even more jaw dropping. Since in small sections of the screen it can boost the brightness up to 1500nits without lossing any detail in the object. (Ex. A single light in dim dark room). For some people you may need to fine tune the monitor to your preferred settings. Once you dial it in to your specifications. You won't regret getting this monitor.
As I've been interested in this monitor since it got announced. Before I pulled the trigger and bought it. I messaged LG support about a discount for the monitor in question. The Rep was very happy and sent over a code right away! So those of you who havent made a decision yet. Maybe that might entice you!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy ^Rich, LG Digital Care Team, May 30, 2026
Hello there! Appreciate you sharing such a detailed take on your new Tandem OLED. Sounds like it’s delivering the brightness, clarity and HDR punch you were hoping for. We’ll make sure your notes about fine tuning and your experience with support get passed along to the product team. If you ever need help in the future, @LGUSSupport is always here for you.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
An Awesome Product!
on May 27, 2026
Posted by: Matthew G
[This review was collected as part of a promotion.] In my first few days of using this monitor, I have been nothing but impressed so far. I game a lot and also consume media content and the OLED panel and size is truly immersive. This monitor is the sweet point of not being overwhelming big, but still looking massive. I could not recommend this product anymore!
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hey there, Matthew! Thanks for the five stars. Sounds like that OLED gaming monitor is hitting the sweet spot for both gameplay and everyday viewing, and we love hearing how immersive it feels already. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
Love it!
on May 20, 2026
Posted by: Gaby P
[This review was collected as part of a promotion.] I’ve been using the 39” UltraGear evo GX9 for a little while now and it honestly feels like such a big upgrade. The screen is huge and super immersive, especially for gaming, and the OLED makes everything look so crisp, colors really pop and the blacks are insanely deep. It also feels really smooth during gameplay, which I noticed right away. i like that it’s not just for gaming too—I’ve used the smart apps on it when I just want to chill, which is a nice bonus. Overall, it just feels like a really premium, well-rounded monitor that makes everything look better. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, May 26, 2026
Hi, Gaby! We’re excited to hear how much you’re enjoying the LG UltraGear evo GX9! That massive 39" OLED screen really knows how to pull you into the action, and it’s great knowing the smooth gameplay, vibrant colors, and deep blacks are leveling up your sessions. The added bonus of built‑in smart apps makes it an awesome all‑around display for gaming and relaxing.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting cohley.com
Customer Rating
2
Dont
on May 14, 2026
Posted by: Legit buyer
Size, brightness, colors and text clarity are really, really good. I returned mine due to HORIZONTAL banding issues. There were lines across the entire screen, visible when the image had a lot of light colors.. light grey, light brown, etc. Also, with white content, there was this almost sparkle effect I noticed.. not sure if this was caused by OLED tech or the matte coating. Just couldn't accept these cons at this price. Pic attached but it doesnt show the extent of the defect.
Quality
2
Features
4
Value
2
Response from lg.comBy LG, May 17, 2026
Hi, Mark. Thank you for sharing your experience with your LG Monitor Display. We appreciate the details about the horizontal banding and the sparkle effect you noticed, and we want to take a closer look at your specific LG model so we can determine the best way to assist. LG designs its displays for high‑level clarity and uniformity, and reviewing your unit directly will help us understand the best next steps. To allow us to properly investigate the details of your specific product model and to see how we can assist with your display‑quality‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-resolution-settings--20153192567583 ^James
Written by a customer while visiting lg.com
Customer Rating
4
Almost Perfect
on May 9, 2026
Posted by: Howlcide
The monitor is amazing, but two huge issues I have with it is you pay a super high price, and it doesn't even feature a 240 Hz Refresh rate.(The reason for this is due to people maybe not having GPU's that support DisplayPort 2.1, so they went with 165 Hz as it's easier to drive, but if you're buying this you most likely do.) The other thing is that the AI Upscaling only works with 60 Hz it would be an epic monitor if you could go into dual mode while it's at 330 Hz and use the AI upscaling for the image to get that crisp 5k2k resolution.(Maybe a firmware update at some point?) That in itself would make the price worth it. As I see it right now it's an amazing monitor probably the best ultrawide at the moment, but I'd wait for a sale.
Quality
5
Features
3
Value
2
Response from lg.comBy LG, May 19, 2026
Hello! Coming in with a sharp take! — appreciate the love for the LG monitor’s performance and ultrawide experience, and you make some solid points about refresh rate and AI upscaling limitations. We’ll make sure your feedback on those features gets in front of our product team. For anything else you may need, you can always reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Really, really great monitor. Plug and play!
on May 6, 2026
Posted by: Andrew R
[This review was collected as part of a promotion.] This monitor has really beaten my expectations. I have needed something that could handle color-accurate video editing during the day and high refresh rate gaming at night, and this hits the sweet spot.
A few things I noticed:
Colors: Vibrant right out of the box, didn't have to spend hours calibrating.
Build: The bezels are super thin so it looks really clean on the desk. The stand is also heavy-duty. My old monitor used to shake when I typed, but this one is rock solid.
Setup: Basically plug and play. Took me less than 5 minutes from box open to using it!
Overall, if you are a hybrid user looking to downsize to just one really good screen, this is totally worth it. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hey there, Andrew! Thanks for the five stars. Love hearing how well the 39" UltraGear fit your hybrid workflow — vibrant color for editing and that smooth high‑refresh gaming combo is exactly what it’s built for. The sturdy stand and quick setup are big wins too. If you ever need anything down the road, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com