Customer reviews from lg.com
LG - UltraGear evo GX9 39" 5K2K OLED 165Hz 0.03ms G-SYNC FreeSync Premium Pro Gaming Monitor with DisplayHDR TRUE 500 - Black
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
24
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
6
Customer Reviews for LG - UltraGear evo GX9 39" 5K2K OLED 165Hz 0.03ms G-SYNC FreeSync Premium Pro Gaming Monitor with DisplayHDR TRUE 500 - Black
Customer Rating
5
Lives up to my expectations!
on May 4, 2026
Posted by: Bracken777
Got a preorder after watching Monitors Unboxed review, which finally confirmed it was a good choice (I was upgrading from Dell Alienware 34 Ultrawide). The monitor lives up to the expectations - crisp colors, no font fringing in Win11 and excellent resolution. The only concern worth noting is that to fully enjoy 5k2k is to have a good GPU. I'm running 4090 and it's a stretch, so I need to optimize settings a bit more. No regrets and loving my new toy! P.S. I was worried that the curvature might be too much, but it's actually great and I wasn't expecting I would be enjoing so much!
Response from lg.comBy LG, May 19, 2026
Hello! That’s an awesome upgrade story — going from an ultrawide to this 5K2K beauty is a serious leap, and it’s great to hear it’s delivering the crisp visuals and clean text you were hoping for. And props for pairing it with a 4090; you’re absolutely right that this resolution asks a lot from a GPU, so your note about optimization is solid feedback we’ll share with the product team. For anything you need in the future, you can always reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful monitor
on May 1, 2026
Posted by: Hanns
I come from a pair of 24" 2K IPS monitors and I'm loving the physical size and 5K2K resolution of the 39GX950B-B. Whether I'm consuming media, playing games, editing photos or video, or doing productivity work, I don't feel space constrained - even vertically, which was a sticking point for me with many ultrawides. I love the non-gloss anti-glare coating since it's in a bedroom with lights and windows. Image quality, color reproduction, and contrast are fantastic to my eyes, and I'm loving the HDR effect for my photos. I can't wait to try some games with HDR support as well. I also appreciate the clean physical design of the screen and stand.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
3
Response from lg.comBy LG, May 19, 2026
Hi, Hanns! That’s an awesome upgrade — going from dual 24" monitors to the 39GX950B‑B is like stepping into a whole new workspace universe. The extra vertical room, the crisp 5K2K detail, and that clean anti‑glare finish sound like they’re hitting all the right notes for your setup. And it’s great to hear the HDR and color performance are already elevating your creative work! If you ever need anything in the future, you can always reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Just shutup and pay the money!
on April 28, 2026
Posted by: slacker9000
from Philadelphia, PA
I am very pleased with this monitor. My previous monitor was a AW3423DW. The extra pixels, refresh rate, and screen space of this monitor is just wonderful. The only thing I am not so keen on is the AI upscaling. I feel a feature like this should be on a separate monitor thereby lowering the price. The main catch of this ultra wide oled monitor is the 5k2K resolution at 165 hz. You are going to need a 5090, or something close it, to run that resolution natively. Do not be discouraged by the matte panel. HDR videos on youtube show you of what this thing is capable. The matte finish is a plus because I now do not get reflections of my window or lights on this screen, while the colors and blacks make gaming a joy. Just buy it already.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, April 30, 2026
Hello! We’re thrilled to hear how much you’re enjoying your LG UltraWide OLED monitor. It’s awesome knowing the extra pixels, refresh rate, and expanded screen space are giving you such a standout experience. Your take on the 5K2K resolution and hardware needs is spot‑on, and we appreciate you calling that out for others. It’s also great hearing the matte finish is a win for your setup, keeping reflections away while still letting those rich colors and deep blacks shine during gaming and HDR content! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
1
Imazing Picture Quality but Unreliable
on April 27, 2026
Posted by: Duy D
from Minnesota
The monitor failed 10 days after I received it, failed again 3 months after LG fixed it, then failed again for the 3rd time a week after the 2nd fix. All 3 times were due to the Cooling Unit not functioning properly. It's unacceptable to have to send the monitor back 3x for the same problem. I expect a lot more from LG in both product quality and how it treats its customers.
Other than the cooling problem, the picture quality and the monitor itself was great.
Decided to splurge on an expensive OLED monitor for work, but I bought myself a problem instead.
Other than the cooling problem, the picture quality and the monitor itself was great.
Decided to splurge on an expensive OLED monitor for work, but I bought myself a problem instead.
Quality
1
Features
3
Value
3
Response from lg.comBy LG, April 28, 2026
Hello, Duy. Thanks for sharing your experience with your LG OLED monitor. We appreciate the clear details you provided about the repeated cooling‑unit failures and the multiple repairs needed in such a short period. Your feedback gives us helpful insight into what you’ve encountered with your specific LG model, and we want to take a closer look at this for you. It’s great to hear that the picture quality met your expectations, and we want to ensure the rest of the experience aligns with that. To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
The Absolute Best Ultrawide
on April 23, 2026
Posted by: Aslektro
Before this monitor I was using an 11 year old a 34" ips 60hz ultrawide, and the difference is insane. I preordered this one and I got it about a week ago, and I'm loving every bit of it. The 39" size and the 1500r curve is prefect with this monitor, it still gives you that high pixel density while fully immersing you in your games or work. The blacks are nice and inky and the colors really pop. The dual mode is great for competitive games, and the brightness really stood out to my, I was worried that is wasn't going to be super bright as I didn't know the nits of my last monitor, but it really surprised me. It's actually so bight I have to turn it down. This truly is the best monitor I've used or seen.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 30, 2026
Hi! We appreciate your awesome review of your LG Monitor! It’s great hearing how big of a leap it feels coming from your older ultrawide — that 39" size with the 1500R curve really does create an immersive sweet spot. The inky blacks, vibrant colors, and impressive brightness you mentioned are exactly what make this LG display stand out, and it’s great knowing the dual mode and smooth performance are elevating both your gaming and work setup. Sounds like it’s been a perfect upgrade all around! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
The Best Gaming Monitor in 2026
on April 22, 2026
Posted by: EddieN
from New York, NY
I was a big fan of the 45" 5K OLED but having a screen that large so close up caused motion sickness in some fast paced FPS games. This new 39" 5K monitor is perfect! The vibrant colors, amazing contrast (OLED) and high PPI makes this the best modern gaming monitor on the market in 2026. You have to see it in person to really appreciate how good it really is. Highly recommended.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, April 30, 2026
Hello, Eddie! We appreciate your incredible review of your LG OLED gaming Monitor! It’s great to hear how perfectly it hits the sweet spot for you — especially coming from the larger 45" model. That combination of high pixel density, vibrant OLED colors, deep contrast, and the immersive 1500R curve really makes fast‑paced gaming feel smooth and natural without the motion discomfort you experienced before. Your enthusiasm for the brightness, clarity, and overall visual quality really shines through, and we’re thrilled to know this monitor has become your new favorite. Hearing that you consider it the best modern gaming monitor you’ve used is fantastic! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
End Game Monitor - You want this one
on April 20, 2026
Posted by: Krace
from Austin Texas
I ordered this as a preorder and ended up getting it early. After 1 week of use, I love this monitor. Gaming, productivity you name it, this is the end game Monitor. I have the 45in 5k2k as well, that is a great monitor as well but the 39in takes productivity to another level
The text clarity is great, colors are amazing, couldn't be happier
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 23, 2026
Hi, Krace! We’re glad to hear your LG Monitor has been such a standout from day one. Getting it early is always a nice bonus, and it’s great knowing it’s already delivering that end‑game experience for both gaming and productivity. The jump in text clarity, the vibrant colors, and the boost in workflow compared to your 45‑inch 5K2K really speak to how well this model fits your setup. We appreciate you sharing such an enthusiastic review. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great for productivity!
on April 18, 2026
Posted by: Erga
from TX
Going from a 34” 4k oled to this! Loving the extra room. Using mainly for productivity and it is perfect, text so much better than my older oleds.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 20, 2026
Hi, Erga! We appreciate you sharing your awesome experience with your LG Monitor. Moving from a 34" 4K OLED to this larger LG display sounds like a major upgrade, and it’s great to hear that the extra room is already boosting your productivity. Even better knowing the text clarity feels like a big step up from your previous OLEDs—always a win when long work sessions feel easier on the eyes! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
^James
Written by a customer while visiting lg.com