Customer reviews from jbl.com
JBL - Soundgear Clips - TRUE wireless bluetooth open-ear headphones - 2026 - Purple
Average customer rating
4.2
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
16
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
2
Customer Reviews for JBL - Soundgear Clips - TRUE wireless bluetooth open-ear headphones - 2026 - Purple
Customer Rating
5
JBL Soundgear Clips - Innovative On The Go Earbud
on March 9, 2026
Posted by: PaulJG
[This review was collected as part of a promotion.] The new JBL Soundgear Clips are an excellent, simple to use, comfortable and great sounding alternative to in-ear wireless earbuds! At first, I was a bit skeptical about the comfort due to the new style, but am beyond impressed. Most earbuds are an in ear type of design and deliver a similar listening experience to a closed back headphone. These new JBLs utilize Opensound Technology, which is an experience more like open back headphones. While in ear style buds can deliver more noise isolation, less sound leakage and more bass, they also cam be uncomfortable for long periods of time. The SG Clips produce an aery, natural wise soundstage for a more relaxing listening experience amd less ear fatigue for long term listening. Combine this sound quality with a comfortable design and the ability the hear the world around you, making the Soundgear Clips perfect for on the go usage for longer periods of time! 9/10
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable, long battery, clear sounds
on March 5, 2026
Posted by: JefferyF
[This review was collected as part of a promotion.] Didn't realize how much I'd end up liking these. They go around the backside of the ear and honestly I can't even feel they are there. The sound quality and really good for their size and even with the openness of them, they block out a lot of ambient noises and I hear my calls and music clearly. I've worn the. All day a few times with no discomfort or had the batteries die. The case has a nice magnetic capture and charges them quickly. Very simple to connect to the JBL app and my phone pluetooth.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Volume and stylish
on March 4, 2026
Posted by: ReinaM
[This review was collected as part of a promotion.] The sound quality is great and I love the case and color scheme and i love the the fit and how comfortable they are. They really stay in place when running.
Written by a customer while visiting jbl.com
Customer Rating
3
Not sure if they’re ready for prime time
on March 2, 2026
Posted by: ParagV
[This review was collected as part of a promotion.] Alright! These clips are pretty cool! Nice solid case and design. Easy, fast, connection. I do feel the sound quality on this set is not what I expect from JBL. They don’t sound and clear despite having lossless audio playing through them. Additionally I noticed they were not playing immediately and were pausing every couple minutes randomly when I first started playing them. Battery life after an hour went from 74 to 45. Seems very adequate. They feel like you’re not wearing anything on your ears, super light and comfortable. You may be wondering how they fit on the ears and my 4th picture should help you understand how they sit in the ears.
Response from jbl.comBy Customer Support, March 18, 2026
Thank you for your feedback on our JBL Soundgear Clips. To fix the random pauses, let's initiate a product reset. With both earbuds on and not charging, tap the sensor twice and hold it on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. You may contact our customer support for further assistance.
Written by a customer while visiting jbl.com