Customer reviews from jbl.com
JBL - Soundgear Clips - TRUE wireless bluetooth open-ear headphones - 2026 - Purple
Average customer rating
4.2
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
16
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
2
Customer Reviews for JBL - Soundgear Clips - TRUE wireless bluetooth open-ear headphones - 2026 - Purple
Customer Rating
5
Soundgear Clips
on August 4, 2026
Posted by: karakb
I purchased these wireless headphones a few weeks ago and they are doing wonderfully. They tick off all the boxes of features I need. They connect to multi items (the last 2 recent they can toggle between). The sound is very very good. They do not hurt when I put them on. I can always clearly hear what is being said, or the music I might be listening to. I can wear them for extended periods without a problem. The only thing (and I think this is a me issue not an issue with the item) is that I have issues getting the right one to stay in place sometimes, but my right ear is a bit different than my left so I am fairly sure that is causing the difficulty.
I am glad I purchased them and would recommend them to others.
Written by a customer while visiting jbl.com
Customer Rating
3
Nice design, lacking sound quality
on July 31, 2026
Posted by: Zsrki
Just bought these due to design, and sacrificed sound quality. I don't mind spending money for top sound quality as a drummer. I thought JBL would deliver here in both design, functionality and sound. Everything passes specs but sound. Maybe the general public would be ok with it but I am a little disappointed. 3/5
Response from jbl.comBy Customer Support, July 31, 2026
Thanks for sharing your feedback with us. We appreciate your input and will make sure to pass it along to our team.
Written by a customer while visiting jbl.com
Customer Rating
1
What's with the left ear piece?
on July 17, 2026
Posted by: Star3ury
from Renton
The left ear piece sounds muffled and has a problem staying on during movements, it's always one piece for every set of ear buds that have an issue. Not sure why but already went 2/2 when it comes to defective products with you guys.
Response from jbl.comBy Customer Support, July 17, 2026
Thank you for sharing your experience with our JBL Soundgear Clips. To get the best comfort and sound, slide them onto the side of your ear like a flexible cuff or clip-on earring. The speaker should rest gently right over your ear opening, keeping you comfortable and fully aware of your surroundings while keeping the music perfectly secure. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
4
Out of ear experience!
on July 14, 2026
Posted by: Dogfish
from Rhode Island
The earbuds have great sound. I love the fact that you can still hear everything around you because they're not in your ear rather than on your ear. Which makes some great For work environment. The only downfall is getting used to them wearing on the outside of your earlobe. Otherwise, super product.
Written by a customer while visiting jbl.com
Customer Rating
1
Not great
on July 13, 2026
Posted by: Happie 76
I received my clip head phones. The quality is blah. I can hear echo and the sound isn't great. For the price I was not happie.
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on May 2, 2026
Posted by: Bob Bob 21
Bought these a month ago and love the quality of air play and ease of use.
Written by a customer while visiting jbl.com
Customer Rating
3
Not for everyone
on April 21, 2026
Posted by: KD42
[This review was collected as part of a promotion.] Im not a fan of clips. I tried a couple, and I always feel like I'm missing something. I tried tge jbl soundgear clips for a while. They sound great but I don't like the feel. The look is great and the style is cool. If you enjoy ear clips over in ear buds then these are for you. The design is sleek and they are pocket size, making them very portable.
Response from jbl.comBy Customer Support, April 21, 2026
Thank you for your feedback. It will help us to improve our products in the future. For further assistance, you may contact our customer support on the website.
Written by a customer while visiting jbl.com
Customer Rating
5
So comfortable I forget they are there.
on April 7, 2026
Posted by: DanielD
[This review was collected as part of a promotion.] The JBL Soundgear Clips are extremely comfortable and have great sound. There is more bass than I was expecting. These have become my go to headphones for hiking. They are so comfortable I forget I have them on sometimes. This style of headphone, to me, feels like it has minimal effect on the ambient environment. I would recommend these headphones to anyone and have recommended them to friends.
Written by a customer while visiting jbl.com