Customer reviews from jbl.com
JBL - Soundgear Clips - TRUE wireless bluetooth open-ear headphones - 2026 - Purple
Average customer rating
4.2
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
16
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
2
Customer Reviews for JBL - Soundgear Clips - TRUE wireless bluetooth open-ear headphones - 2026 - Purple
Customer Rating
4
Quality JBL Headphones
on March 22, 2026
Posted by: DanielG
[This review was collected as part of a promotion.] JBL produces another quality headphone product for a wide variety of uses throughout the day. Solid battery life and very good volume. Audio quality is good. Making phone calls on these headphones is okay. Sound quality could be better for phone calls. All in all a solid set of headphones that I highly recommend.
Written by a customer while visiting jbl.com
Customer Rating
5
Good headphones for the average joe if you’re look
on March 21, 2026
Posted by: EbertR
[This review was collected as part of a promotion.] These headphones are very unique in there way, key features great battery and fast charging. It has a comfortable sit on the ear but won’t recommend for the runners or head bumping people. Treble and Mids are very well balanced but bass tries its best but definitely don’t trust on dropping the beat.
Written by a customer while visiting jbl.com
Customer Rating
5
Best sound & good looking headphones!
on March 21, 2026
Posted by: HeatherA
[This review was collected as part of a promotion.] The Soundgear Clips are ready to go easily and sound amazing. I can't get over how chic these are. The color is so classy that people ask me what kind of headphones they are just by the sheer look of them. The sleek design allows for easy pick-up and placement. They clips right into place nicely. The sound is sharp and clear. I have used them for music listening, meeting participation and they are super efficient. The sound quality packs a punch for small headphones. I usually have issues keeping in ear headphones in place, but these are perfect as they didn't fall out once! I used them daily for a little over a week without requiring charging which was nice. The case protects the clips and keeps them snug. I have worn them while low impact exercise and they were great!
Written by a customer while visiting jbl.com
Customer Rating
5
Classy
on March 18, 2026
Posted by: ScottS
[This review was collected as part of a promotion.] The JBL “Sound Clips” are impressively strong and well balanced bud that comes wrapped in a sexy mocha package.
The slim design of the bud doesn’t wrap around the top of your ear nor does it plug into your ear hole like the others. This bud uses your natural ear pocket. I say “pocket” because each ear is not created equally and doesn’t come in one size fits all.
The JBL Clips is takes all of that mess out of the equation and found a way to make it work. All while keeping the features you’d expect from a bud from incoming calls, messaging, music, fast forward and playback. The battery life is strong with this one lol. I get about 10 hours of use with a single charge.
The bud has very nice sound responsiveness to bass, voice, jazz, and other types of music. The features are all on JBL’s app. You can scan the QR code and it will pare within your app. From there you can play around with the EQ and even preset your own style.
The slim design of the bud doesn’t wrap around the top of your ear nor does it plug into your ear hole like the others. This bud uses your natural ear pocket. I say “pocket” because each ear is not created equally and doesn’t come in one size fits all.
The JBL Clips is takes all of that mess out of the equation and found a way to make it work. All while keeping the features you’d expect from a bud from incoming calls, messaging, music, fast forward and playback. The battery life is strong with this one lol. I get about 10 hours of use with a single charge.
The bud has very nice sound responsiveness to bass, voice, jazz, and other types of music. The features are all on JBL’s app. You can scan the QR code and it will pare within your app. From there you can play around with the EQ and even preset your own style.
If you want something that stands out amongst the rest, these are your Buds!
Written by a customer while visiting jbl.com
Customer Rating
5
The first ever headphones that actually stay in my
on March 14, 2026
Posted by: LanaW
[This review was collected as part of a promotion.] These are hands down, my favorite headphones I’ve ever worn. My ears are small and in-ear headphones just never fit for long, they always fall out. But not theses! The way they sit in your ear is actually genius. And I love that they don’t completely block out all other sound. I can hear my music and phone calls great, but I can also be aware of my surroundings. Thank you JBL for finally making headphones I can wear for hours!
Written by a customer while visiting jbl.com
Customer Rating
5
Great open-ear style headphones
on March 13, 2026
Posted by: JoshuaR
[This review was collected as part of a promotion.] This is my first pair of open ear style headphones. I'm very happy with them. They are great for wearing whenever I'm around people and need to hear them or anything else in my surroundings. The sound quality is great, although if you're in a loud environment you'll have to turn the volume up a lot to hear it well. Everywhere else, they're a big win. Comfort is top notch too, and they stay in place well. I'll be using these a lot.
Written by a customer while visiting jbl.com
Customer Rating
5
Worth the wait
on March 11, 2026
Posted by: MarkP
[This review was collected as part of a promotion.] Let’s get right into it. Good things: they don’t feel like they will fall out. They allow you to hear ambient noise without sacrificing sound quality. Amazing battery life. An app that works!
The bad: I couldn’t answer a phone call with a voice command. The case, while attractive is a bit large, I found it cumbersome if I needed to carry it in my pocket. Gestures take some practice to hit right in one shot without fumbling around a bit.
Bottom line: I love em. Go get you some.
Written by a customer while visiting jbl.com
Customer Rating
3
Love and Hate Relationship
on March 11, 2026
Posted by: JohannaR
[This review was collected as part of a promotion.] I love the look of these ear clips. They are cute and comfortable. The sound is amazing and clear. The battery is really good each clip individually will last about 8 hours without charging. My issues with the device is that they shut off after an hour of use. You have to place them on the base and then you can place them back on your ear. They also will not connect to the JBL app even after following the steps to do a reset. They do not come with a charger.
Response from jbl.comBy Customer Support, March 18, 2026
We're glad that you're loving the fit and look of our JBL Soundgear Clips. We appreciate your feedback, and thank you for bringing this to our attention. To reduce electronic waste, our JBL Soundgear Clips and other newer JBL products don't include a charging cable. Feel free to use any USB-C cable and power adapter with a power rating of at least 5 volts and 3 amps that you have at home. The unit shutting off after an hour of use is not normal. Please try to fully charge the earbuds for 2 hours and see if this behavior still happens. For the issues connecting with the JBL Headphones App, try to clear cache, uninstall the app, reboot your source device, reinstall the app, make sure to allow permissions, reset your Soundgear Clips by tapping twice, then hold for five seconds, and try pairing them again, and check if this fixes the issue. Please contact us directly if the issue persists or if you need further assistance here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com