Customer reviews from Samsung US
Samsung - B Series 2.0 Ch Soundbar with Built In Woofer HW-B400F/ZA 2025 - Black
Average customer rating
4.5
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
64
4 Stars
17
3 Stars
6
2 Stars
2
1 Star
2
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Samsung - B Series 2.0 Ch Soundbar with Built In Woofer HW-B400F/ZA 2025 - Black
Customer Rating
2
Basic
on February 21, 2026
Posted by: Soundbar
Nothing special and pretty basic and personally I think it's over priced
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Solutions, February 23, 2026
Hi Soundbar,
Thank you for sharing your review of the HW-B400F Soundbar. We value your feedback and will share it with our teams.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for sharing your review of the HW-B400F Soundbar. We value your feedback and will share it with our teams.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
1
No difference than a v sound
on February 22, 2026
Posted by: Vixi
from Rd, Pennsburg PA 18073
We cannot tell the difference between tv sound and this sound bar. The voices are not clear and the sound is not good at all. We thought we’d be blown away by it, instead we are extremely disappointed. We have tried different connections and nothing seems to help. I wish we never got this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Solutions, February 23, 2026
Hello Vixi,
We appreciate you taking a few moments to review the Samsung HW-B400F Soundbar.
To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
We appreciate you taking a few moments to review the Samsung HW-B400F Soundbar.
To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound for the size
on March 6, 2026
Posted by: JP79
[This review was collected as part of a promotion.] Easy to set up, compact, great sound, will get another one for the other room.
Clarity on the speech
Great Bass
Clarity on the speech
Great Bass
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung HW-B400F B-Series Soundbar
on March 11, 2026
Posted by: NoHyPe
[This review was collected as part of a promotion.] Samsung HW-B400F B-Series Soundbar
Built-in woofer delivers deeper bass, Voice Enhance improves dialogue clarity, and Bluetooth, HDMI ARC, and optical connections make setup easy while front-firing speakers create wider, more immersive sound that projects clearly into the room.
Built-in woofer delivers deeper bass, Voice Enhance improves dialogue clarity, and Bluetooth, HDMI ARC, and optical connections make setup easy while front-firing speakers create wider, more immersive sound that projects clearly into the room.
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the money
on March 14, 2026
Posted by: Audiojunky
[This review was collected as part of a promotion.] Sounds pretty good. Love samsung products. Wish it was cheaper.
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific sound and easy setup
on March 20, 2026
Posted by: Dave G
from Mooresville, NC
[This review was collected as part of a promotion.] The sound is amazing we are getting older and this sound bar helps me understand and hear the dialogue so much better. It has a sleek look and was very easy to install on the wall and connect to our television.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact sound system
on March 21, 2026
Posted by: Sass
[This review was collected as part of a promotion.] I'm just getting up to speed on this new install, but I say that I'm very happy on the compact nature of the system. I also love the tonal quality of the treble and bass. I'm using it in a studio/music room where I'll practice but also invite other musicians over for "jamming" sessions. I'm a big fan of Samsung TV's and I've had great luck with every Samsung Sound system I've paired up with the TV's.
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 1, 2026
Posted by: Skip2224
from Douglas city, CA
[This review was collected as part of a promotion.] This soundbar has Beautifu sound easy to set up and I love how all the sounds are evened out to get the best carity. The bass works really well and doesn't crackle if turned up. The connection is simple
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US