Customer reviews from sharkninja.com
Ninja - Fresh Brew 14-Cup Programmable Coffee Maker - Stainless Steel
Average customer rating
4.4
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
40
4 Stars
12
3 Stars
3
2 Stars
3
1 Star
2
43%of customers recommend this product.
(
3 out of
7)
Customer Reviews for Ninja - Fresh Brew 14-Cup Programmable Coffee Maker - Stainless Steel
Customer Rating
4
Perfect Cup of Joy
on January 27, 2026
Posted by: larue2222_5838
[This review was collected as part of a promotion.] I’m really impressed with the Ninja Fresh Brew™ 14-Cup Programmable Coffee Maker. The packaging was easy to open, which made getting started hassle-free right out of the box. The setup and programming were very user-friendly, which is important to me, and I was able to figure everything out quickly without needing to reference the manual over and over. It was easy to build and setup. Few materials are needed for cleaning.
One of my favorite features is the preset timer, brews the coffee perfect speed giving me the option of a fast or slow brew speed which lets me start the day with the perfect cup of coffee already brewed. The convenience of waking up to fresh coffee is a game changer. I also love that I can use different ground coffee beans, giving me flexibility depending on my mood or guests’ preferences.
The machine itself is easy to clean and intuitive enough that guests can use it without any confusion. The Classic and Rich brew options are a great touch, and the coffee comes out hot, flavorful, and never bitter. Overall, this coffee maker combines convenience, customization, and ease of use, making it a great addition to any kitchen.
Written by a customer while visiting influenster.com
Customer Rating
5
Quality coffee Maker! Makes a great cup of coffee
on January 29, 2026
Posted by: MAM61
from Mississippi
Gender:Female
I received this as a Christmas gift. The first carafe was defective and leaked when you poured coffee from it. Shark/Ninja made it right. 2nd coffee maker carafe works fine. This pot makes an
Excellent brew. Easy to see, use , and set for auto brew. Does come with a permanent filter. Very clean lines and looks quite sleek. It does brew slow as some have noted…. Ensuring a rich brewed cup of coffee . Great product!
Excellent brew. Easy to see, use , and set for auto brew. Does come with a permanent filter. Very clean lines and looks quite sleek. It does brew slow as some have noted…. Ensuring a rich brewed cup of coffee . Great product!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on January 30, 2026
Posted by: kaitlin313_5466
[This review was collected as part of a promotion.] Great coffee maker. Has quality material and seems very durable. Makes the coffee at a quick speed. Temperature is good. Would recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes good strong coffee
on January 30, 2026
Posted by: noblueskies_9200
[This review was collected as part of a promotion.] Some of the features I appreciate on this coffee maker are the timed brewing, included scoop, brew strength options, and small batch mode. This brews great strong coffee with a lot of flavor. I like that I can make smaller pots and still get a strong brew. The washable filter is an added convenience. The maker feels sturdy and strong. All the pieces fit perfectly. I would highly recommend it!
Written by a customer while visiting influenster.com
Customer Rating
5
Morning Cup ☕️ no waiting
on January 31, 2026
Posted by: daniellel147_5980
[This review was collected as part of a promotion.] Omg! To say I beyond excited to be able to try this coffee pot out for a review. Y’all I’m a coffee snob and love being in my kitchen anyway. The fact can a timer to have my coffee ready for me every morning is absolutely amazing. With my Keurig i had to wait. Um not no more. The other best thing is that this pot will keep the coffee warm for hours. Meaning while I’m working I can get a refill without waiting on it to make. Win for me since u can make small batches just for me when nobody else is home. So easy to use. I cant wait to see what else i can find Ninja maybe time to start swapping out my appliances. Cleaning is easy as well. Yall this is a win for any coffee drinker.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome
on January 31, 2026
Posted by: cristinel_3077
[This review was collected as part of a promotion.] What a great coffee maker. Awesome and easy settings. Great performance. Perfect size for quantity of cups. Decent speed, I do set it up before work and it’s done by the time I’m ready. Highly recommended
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine! For single cups or full pots in min
on February 2, 2026
Posted by: toria22_5433
[This review was collected as part of a promotion.] Don’t get me wrong, I love making myself a fresh latte at home with an espresso machine, but I need a cup of joe waiting for me the second I roll out of bed. I have been LOVING this ninja coffee maker. I prep it the night before and set it to start brewing the next morning with 2 simple clicks. The coffee is delicious and everything is easy to wash - a huge plus. I love the variety of sizes you can brew as well.
Written by a customer while visiting influenster.com
Customer Rating
3
Good hot coffee, but...
on February 4, 2026
Posted by: MPV2
I've had this for a week. Brews good coffee. The pot drips coffee while pouring, not from the spout, but from under the plastic ring that forms the spout, handle, and top. Quite annoying.
Response from sharkninja.comBy SharkNinja, February 4, 2026
Hi there,
Thank you for sharing your experience with us. We’re glad to hear your Fresh Brew is making good coffee for you so far.
We’re sorry to hear about the issue with the carafe dripping while pouring. That’s definitely not the experience we want you to have, and we appreciate you bringing this to our attention. We’d be happy to help troubleshoot and make sure your brewer and carafe are performing as they should.
If you’d like further assistance, our team is always here to help at https://support.sharkninja.com/contact-us.
Sincerely,
Ninja Kitchen
Thank you for sharing your experience with us. We’re glad to hear your Fresh Brew is making good coffee for you so far.
We’re sorry to hear about the issue with the carafe dripping while pouring. That’s definitely not the experience we want you to have, and we appreciate you bringing this to our attention. We’d be happy to help troubleshoot and make sure your brewer and carafe are performing as they should.
If you’d like further assistance, our team is always here to help at https://support.sharkninja.com/contact-us.
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com