Customer reviews from sharkninja.com
Ninja - Fresh Brew 14-Cup Programmable Coffee Maker - Stainless Steel
Average customer rating
4.2
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
42
4 Stars
14
3 Stars
5
2 Stars
5
1 Star
5
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for Ninja - Fresh Brew 14-Cup Programmable Coffee Maker - Stainless Steel
Customer Rating
5
Ease of use and convenience.
on December 24, 2025
Posted by: wickedcats_8998
[This review was collected as part of a promotion.] This is a very good coffee maker. It’s not huge which I love because it doesn’t take up a lot of my counter space. I’m very limited on counter space. It bruises quickly I don’t have to stand around waiting for it. It’s made out of sturdy material and I really love that. It allows me to make smaller batches of coffee. I live alone. I don’t have a lot of people coming in and out of my house at all so to know that I can just making enough coffee for myself and not waste an entire car off of 10 cups of coffee is fantastic. I also love that I can program this. I can set it up to start brewing at 5 o’clock in the morning when I wake up and it’s brewing while I am getting dressed and ready for work. Once I’m ready to head out the door, I pour some coffee in my travel mug and whatever’s left over. I put in another small car and I can take it with me to work so that I can drink my coffee as I go about my morning.
Written by a customer while visiting influenster.com
Customer Rating
5
So many great features
on December 24, 2025
Posted by: danettar_4345
[This review was collected as part of a promotion.] The brewing is almost silent, it gives a beep when done, there’s a clock & a option to pre plan your coffee, the controls are all digital, brews up to 14 cups, has a built in filter, has a self cleaning option and has the option to brew small batches (1-4 cups). This coffee machine is amazing!
Written by a customer while visiting influenster.com
Customer Rating
2
Cheap carafe
on December 24, 2025
Posted by: CourtSpez
Went to put the carafe back into the coffee maker this morning, it barely touched the hot plate before the bottom broke out! Its not even 2 months old.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 26, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re so sorry to hear of your experience with your glass carafe and understand how frustrating this must've been. Based on our records, we see that your case has been addressed by our support team. Please rest assured that we’re working to have this rectified as soon as possible. If you need any further assistance, feel free to reach out to our team through our support page here: https://support.sharkninja.com/contact-us, we’d be happy to look into this for you. Thank you for your patience and understanding as we work to make this right.
Kind regards,
Ninja Kitchen US
Thank you for taking the time to leave a review.
We’re so sorry to hear of your experience with your glass carafe and understand how frustrating this must've been. Based on our records, we see that your case has been addressed by our support team. Please rest assured that we’re working to have this rectified as soon as possible. If you need any further assistance, feel free to reach out to our team through our support page here: https://support.sharkninja.com/contact-us, we’d be happy to look into this for you. Thank you for your patience and understanding as we work to make this right.
Kind regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use
on December 26, 2025
Posted by: christinem1828_6765
[This review was collected as part of a promotion.] This coffee maker is awesome. It is easy to use, easy to program, makes great coffee. It is much better than the one we were using. Coffee stays hot and fresh longer too.
Written by a customer while visiting influenster.com
Customer Rating
5
Best brand ever
on December 26, 2025
Posted by: baotrant1_7329
[This review was collected as part of a promotion.] In my home, we always choose NINJA. This fresh brew coffee machine allow me to have smaller batches setting, quick to work with to and easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
3
Older folk
on December 26, 2025
Posted by: breab64c4_4694
[This review was collected as part of a promotion.] Let talk about this coffee pot machine; very easy to set up and use. Come with a digit clock and a automatic filler. Which is easy to clean. Now the downfall is this ot take up to much counter space. Performance is great for every cup. This coffee is for older folk like grandma and grandpa. Now if you young this what you need for your first apt.
Response from influenster.comBy SharkNinja, December 29, 2025
Hi Brea,
Thank you for sharing your thoughts on the coffee pot machine. We really appreciate your feedback. It’s great to hear that you found it easy to set up and use, and that the performance meets your expectations. We also understand how the counter space concern can be a drawback, and your perspective on who this product suits best is very helpful. Your input is valuable and helps us continue improving our designs to better fit different lifestyles.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your thoughts on the coffee pot machine. We really appreciate your feedback. It’s great to hear that you found it easy to set up and use, and that the performance meets your expectations. We also understand how the counter space concern can be a drawback, and your perspective on who this product suits best is very helpful. Your input is valuable and helps us continue improving our designs to better fit different lifestyles.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting influenster.com
Customer Rating
4
Really good!
on December 26, 2025
Posted by: oliviafatmermaid_5021
[This review was collected as part of a promotion.] I'm enjoying using this coffee maker. It's very easy to use, I was able to program it without using the directions. Very intuitive. The one thing I don't like is that there doesn't seem to be a difference in flavor between the classic brew and rich brew settings. It's an overall nice drip coffee maker and I'm happy to have it in my kitchen.
Written by a customer while visiting influenster.com
Customer Rating
4
Makes great coffee but has a leaky top
on December 28, 2025
Posted by: emilyg_9600
[This review was collected as part of a promotion.] As a coffee maker, this one is superior! Coffee comes out piping hot and yummy, and I love that it offers small batch options! The down side is there seems to be a constant leak in the top of the pot. I’ve unlocked and relocked the lid multiple times, made sure it’s securely on the top; I’ve tried everything. It makes a mess that I have to waste paper towels on every morning, and it stains my white countertops. It’s possible I have a faulty pot but it’s worth noting to others.
Written by a customer while visiting influenster.com