Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Fridge
on October 2, 2026
Posted by: Hari
[This review was collected as part of a promotion.] What are you doing to the fridge Weather fridge is using like a proper flower all these things we are using like but just a fact
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on October 2, 2026
Posted by: SpaceCoast
from United States
[This review was collected as part of a promotion.] Fridge provides great space and has a middle shelf that slides back allowing room for taller items to be stored. Freezer has a pull out drawers making cleaning a breeze. Water line on the dispenser was not installed properly (don’t know if a manufacturer oversight or assembly oversight) but fixing the issue was a simple job.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Huge capacity
on October 2, 2026
Posted by: Phylcay
from Omaha NE
[This review was collected as part of a promotion.] So much room in this fridge for my family. Ice & water in the door is a huge plus. The exterior is easy to keep clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Cooling
on October 1, 2026
Posted by: Nanette
from Concord, CA
[This review was collected as part of a promotion.] Cooling is great.. the water dispenser spout is at the outer edge, hence, inconvenient to fill a bottle with a small opening .
I would recommend this to a friend!
Response from Samsung USBy Khristine, Samsung, October 5, 2026
Hi Nanette,
We appreciate you sharing your insight about the water dispenser design and highlighting the cooling performance that has been such a great fit for your home. Feedback like yours helps us better understand how customers interact with their refrigerator every day.
Thank you for bringing Samsung into your home. We truly take it to heart.
Khristine
Samsung Care
We appreciate you sharing your insight about the water dispenser design and highlighting the cooling performance that has been such a great fit for your home. Feedback like yours helps us better understand how customers interact with their refrigerator every day.
Thank you for bringing Samsung into your home. We truly take it to heart.
Khristine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous Fridfe
on October 1, 2026
Posted by: islandlifegal
from Key West, FL
[This review was collected as part of a promotion.] This fridge has clean, sleek lines giving it a modern look and looks amazing in our kitchen. The fridge is spacious and provides plenty of room for all our groceries. The slide back glass is ideal for taller items. The freezer has plenty of space providing a slide out so that one does not have to dig thru a bunch of items to locate desired item. The fridge runs quietly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs one more door shelf
on September 30, 2026
Posted by: TuscolaB
from Tuscola, Texas
[This review was collected as part of a promotion.] Allow for 1 more door shelf for drink container. Exampl, existing shelf holds 1-gal milk and 1/2 gal of almond milk. No room for a bottle of orange juice or V8. We have to lose space on 2 shelves to house the bottles.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent
on September 29, 2026
Posted by: Beingpotato
from Calgary
[This review was collected as part of a promotion.] We just started using it, not sure yet how much we would love it just yet. It looks decent though. Ice box was a bit tough to open it up but it’s like once you know how to open, it’s no problem
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Refrigerator
on September 29, 2026
Posted by: KimHerb
from Indianapolis indiana
[This review was collected as part of a promotion.] I am so impressed with the overall look of the refrigerator and how it just makes my kitchen Spo Fire house Wi-Fi over here
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US