Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
16
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Super happy customer
on April 14, 2026
Posted by: Love from Florida
from Clermont Florida
[This review was collected as part of a promotion.] We have been super happy with this refrigerator and freezer. A lot of space very roomy inside love the icemaker in the front and then also makes two different size ice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big on Space - Fast on Ice
on April 16, 2026
Posted by: ArronM
from Montgomery
[This review was collected as part of a promotion.] Purchased the Samsung RF32CG5B30SRAA as a replacement for my kitchen. It was quick and easy to set up via the SmartThings app. It looks fantastic and performs flawlessly. My only regret is waiting so long to pull the trigger!
Pros:
Refrigerator space - this thing is HUGE. I was able to fit everything from my old refrigerator and it doesn’t even look half full. Each door has multiple shelves to maximize storage space. There is even a cool little sliding half shelf that tucks away to allow for tall items. No more moving shelves around to accommodate bottles of wine and/or champagne.
Refrigerator space - this thing is HUGE. I was able to fit everything from my old refrigerator and it doesn’t even look half full. Each door has multiple shelves to maximize storage space. There is even a cool little sliding half shelf that tucks away to allow for tall items. No more moving shelves around to accommodate bottles of wine and/or champagne.
Ice, Ice, Baby - the icemaker replenishes the bin as fast as you can fill a cup. There are also two trays for excess storage in the drawer freezer. Simply pull the bin, dump it in the trays and never run out of ice.
SmartThings app - I can monitor and adjust temperatures, be alerted when a door is left open and operate the power cycles all from my phone.
Cons:
Freezer layout - this is no fault of Samsung’s. My old refrigerator was a side by side and I am not used to having a drawer freezer. It stores more than my old unit; however, it is a little cumbersome for a drawer freezer rookie. This will work itself out with time and experience.
Freezer layout - this is no fault of Samsung’s. My old refrigerator was a side by side and I am not used to having a drawer freezer. It stores more than my old unit; however, it is a little cumbersome for a drawer freezer rookie. This will work itself out with time and experience.
Overall this is one cool appliance! I don’t think I have ever been so excited about using my refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Spacious Quality
on April 16, 2026
Posted by: Kodakm
from Apache Junction
[This review was collected as part of a promotion.] Refrigerator has an absolutely amazing amount of space! We are loving how open the shelving is. We do, however, wish there were taller shelving spaces available in more locations. The kids love the opportunity to open the freezer door and grab their favorite treats. The ice dispenser works well and the ice is a great consistency. We do wish that the ice bin were more easily available to snag a cup of ice instead of using the dispenser overall, we love this new refrigerator and are happy to have made the jump!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great Fridge but Has a Minor Issue
on April 22, 2026
Posted by: NoyNoy
from Annandale
[This review was collected as part of a promotion.] The Samsung RF32CG5B30SRAA refrigerator has been a great addition to my kitchen overall. The standout feature is definitely the 31 cu. ft. Mega Capacity, which provides an incredible amount of storage space. It easily accommodates large grocery trips, and the extra shelves make organization simple and flexible. I really appreciate how thoughtfully designed the interior is—you can customize it to fit everything from tall bottles to bulk items without feeling cramped.
The exterior design is another big plus. It’s sleek, modern, and fits beautifully into a contemporary kitchen. The external water and ice dispenser is very convenient, offering easy access to chilled, filtered water along with different ice options, which is great for everyday use and when hosting guests.
The freezer is equally impressive. It’s deep and spacious, with plenty of capacity to store frozen foods without having to stack things awkwardly. Everything feels accessible and well-organized.
I also like the integration with the SmartThings app, especially the AI Energy mode, which helps reduce energy usage. It’s a nice feature if you’re trying to be more energy-conscious without sacrificing performance.
That said, I’ve run into one consistent issue: the left door doesn’t stay open on its own. It tends to swing shut unless I physically hold it open, which can be frustrating when loading or unloading groceries. Interestingly, the right door works perfectly and stays open as expected, so this seems like a minor design or alignment issue rather than a general flaw.
Overall, this fridge delivers excellent performance, capacity, and style. If the door issue were resolved, it would be close to perfect.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
GREAT FRIDGE
on April 23, 2026
Posted by: sdpatel407
from galloway
[This review was collected as part of a promotion.] This fridge is amazing. 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator in Stainless Steel has so much space that i able to put so many food items in the fridge and I was able to put three gallons of milk easily. The water dispenser was dispensing quickly, and the water was very cold. I was amazed with the different ice that it makes in the fridge such as ice sphere. I would recommend this fridge to people who would fill there fridges up. The slide in of the fridge is great which is great when needing to clean up. The AI energy mode is great which helps me save money on my electric bill. it fit perfectly at my house, so I was very happy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Refrigerator with AI Features!!
on April 24, 2026
Posted by: Pdron40
from Galloway
[This review was collected as part of a promotion.] The fridge I received is very spacious. The 31-cubic-foot French door fridge is big and perfect for my kitchen. The mega capacity was the best feature. The AI energy mode is a great feature that allows me to save money. The slide-in design makes it easy to clean the back of the fridge. I am able to put so much food into it. The multi-function ice maker is really good — it can make curved ice and crushed ice, which I love. The water dispenser is so fast that it fills up my cup in less than 10 seconds. This is compatible with its app as well where it lets you control the temp of the fridge and notifies me when the fridge door is left open which I think is an outstanding feature to have when you have little kids running around. I am so happy with this fridge and would recommend that you all buy this one.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome space
on April 24, 2026
Posted by: Alice
from Fort lauderdale, FL
[This review was collected as part of a promotion.] So far so good. This refrigerator is huge, I placed all the groceries from my old fridge which was packed to this one and I still have space left. So far so good. Looks very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking and working fridge
on April 28, 2026
Posted by: dezkarga
from Lubbock
[This review was collected as part of a promotion.] This Samsung refrigerator works really good and looks very fancy. The stainless steel makes it look very good. It is very spacious and you can fit a lot of food in it. The freezer is pretty big as well and is also very spacious. It makes pretty good ice as well and I really like this fridge. I recommend to anyone looking to upgrade there fridge and have a more spacious one. The water and ice performance on this refrigerator has been great and the fridge itself has made my life easier by being able to store more things in it. The capacity of the freezer is very good as well and I can fit a lot more things in it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders