Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7 out of 5
4.7
(341 Reviews)
Open Ratings Snapshot
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product. 
(
238 out of 244
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Beautiful refrigerator, great shelving arrangement
on October 13, 2026
Posted by: Gailspeer
from Okeechobee, Florida
[This review was collected as part of a promotion.] My first new refrigerator and I couldn’t be more placed! It is plea pleasing to look at, opens easily and shuts consistently, and the finish is so easy to clean. The cooling is consistent no matter how long I have the door open. I love how it fits into the space we measured for. It was packaged very nicely and there were no signs of damage upon delivery. I love that the freezer is frost free and keeps everything at zero. Would definitely purchase Samsung products in the future.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good fridge
on October 13, 2026
Posted by: Anonymous
from Waldorf, Maryland
[This review was collected as part of a promotion.] Beautiful finish and very spacious. The cooling is not very loud. Fridge dimensions are high, so measure correctly, love the moveable shelves. No issues with any condensation or consistency so far. Enjoying the smart things integration that can at least let me know if the door is open!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rafael Rosas
on October 12, 2026
Posted by: Padre
from Connecticut
[This review was collected as part of a promotion.] Good quality. good quality it has enough storage i
For the freezer and the fridge we are very happy with it
I would Recommended to someone else 100% I’m happy with it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great refrigerator
on October 11, 2026
Posted by: Joseph
from Neenah, WI
[This review was collected as part of a promotion.] Love the size and the finish of the product, I do appreciate the ice and water as we make a lot of use of it. Would prefer it to have a meter on the water as per the ounces emitted for the water.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ergonomics.
on October 11, 2026
Posted by: LuvSoccer
[This review was collected as part of a promotion.] Great internal organization and space, smooth finish outside. We also picked this one because of the ice maker not being in the door.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Brand New
on October 10, 2026
Posted by: New Fridge
from Carrollton, Ga
[This review was collected as part of a promotion.] We just got our new fridge delivered today. This is my first refrigerator of this type so I'm so excited to experience all the figures. So far so good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this fridge
on October 9, 2026
Posted by: Donna Marie
from Clayton NC
[This review was collected as part of a promotion.] I love this fridge. It has a lot of space. I love the fact that it’s got the bottom freezer section is absolutely gorgeous.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like the features.like being able to control it wi
on October 9, 2026
Posted by: Bobbyd1
from Delaware
[This review was collected as part of a promotion.] Like the way it looks. And cooling is great.and the size.and less condensation is limited. Like the finish
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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