Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
Good but....
on May 14, 2026
Posted by: Moniquehughey
from Crofton
[This review was collected as part of a promotion.] I recently received this beautiful stainless steel 31 Cubic feet fridge, and instantly fell in love with it! its very spacious, and can hold everything! I like that the bottom freezer doesn't have a handle that juts out because I have dogs that would find a way to break or chew on it. One thing that I didn't know it was missing was.... the ice tray in the bottom freezer. I kept trying to find a switch or setting or something that would turn the ice maker on at the bottom. Then I realized there isn't one! Slightly shocked, not completely disappointed because it gives me more space in the freezer. Would I still like to have an ice machine at the bottom, of course. Do I still love this XL refrigerator...YES!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Three door refrigerator
on May 13, 2026
Posted by: Cris
[This review was collected as part of a promotion.] Very happy with my new three door refrigerator. It is a large capacity and aesthetically appealing. I am looking forward to many years of use. It was easily installed, I like the ice and water dispenser.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great capacity
on May 10, 2026
Posted by: Judy
from Glasgow ky
[This review was collected as part of a promotion.] I love the looks and size and freezer on bottom so far everything is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
good fridge with excellent capacity
on May 8, 2026
Posted by: goldyfishy888
from Riverside
[This review was collected as part of a promotion.] This refrigerator has a lot going for it, especially the generous storage space and the clean, modern layout. I love the French door style so I can open one side or both. It stores large grocery loads, and the interior shelves and freezer compartments feels well designed for keeping everything organized. The main issue is the door does not shut and seal on its own, so it requires extra attention every time you close it. That makes it less convenient than expected, especially when you are in a hurry or have your hands full. It does have an alarm when after some time if the fridge door is shut properly, but the seal could be better. The door not sealing automatically is a frustrating flaw that keeps it from being a higher-rated product. But I find it good quality cooling though.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious and Stylish
on May 7, 2026
Posted by: Smantha
from Mckinney
[This review was collected as part of a promotion.] Samsung Bespoke 31cu Ft, refrigerator is surprisingly spacious, efficient, modern, stylish, and very practical for everyday use, especially for a big family. It has so much storage space and many compartments, making it a perfect fit for a large household. I can store much more than I could in my old French-door refrigerator and freezer, and I still have half the fridge empty.
It will be very convenient during family gatherings, holidays, and parties because I no longer have to worry about where to store leftovers, which was always a concern before. I also love the tall water dispenser — it’s high enough to fit a tumbler easily. The ice maker makes two types of ice: crushed and cubed. It even has an extra tray/container in the freezer to store additional ice, which is perfect for summer.
The freezer is large, wide, and includes four different compartments for better storage and organization, helping reduce clutter. My kids love the fridge, and so do I.
Overall, it’s perfect for a big family, with plenty of compartments for organization and lots of space for everyday use and special occasions. My kids love it, and I love it too. I absolutely love my new fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Wonderful Fridge
on May 7, 2026
Posted by: Jlm80
from Nokesville
[This review was collected as part of a promotion.] This is a wonderful fridge. The look is simple and elegant, which matches my house perfectly. The Bespoke AI technology keeps it running smoothly and efficiently. Being able to monitor the fridge's energy use from the SmartThings App is very helpful. The quick access to ice and water in the door are very great, but I also love the two ice options in the freezer drawer. We never run out of ice! The fridge is large and works great for our family, including the friends and neighborhood kids that often stop by. There is truly space for everything we need and want.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Samsung fridge review
on May 5, 2026
Posted by: Minuitfleur838
from Riverside
[This review was collected as part of a promotion.] The Samsung refrigerator has plenty of room and offers excellent storage capacity, which is a big bonus for larger household. The layout is spacious and makes it easy to organize groceries and large items. I like that the ice chest doesn't take up too much space and the pull out freezer drawers have plenty of space. But there are a couple of small drawbacks. At first, the water dispenser kept dripping a few drops after use, but this went away a few days after installation. Also, the fridge door does not auto-close, so you have to make sure it is fully pushed shut to ensure a tight seal. It does seal when the door is slightly pushed, but I'm just afriad not fully. The panel was easy to control, and I can use it without external phone app or AI connections which I like the option of having. Overall, it is a great refrigerator with ample space and strong features, and those minor issues are manageable once you get used to it. I’d give it 4 stars for its capacity and design.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Loving all the features it offers.
on May 2, 2026
Posted by: Shirley
from Greenbier, TN
[This review was collected as part of a promotion.] Loving my new fridge, I hadn't had a new fridge in 20 plus years. So glad I chose a Samsung appliance I'm like a kid with a new toy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US