Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
Great Features!
on October 23, 2026
Posted by: Newfridge
from West Jordan,Utah
[This review was collected as part of a promotion.] Has a super cool down mode to help get the refrigerator cooled down quicker after installation, this also works in the freezer section. Lots of door space!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mega Capacity Refrigerator
on October 20, 2026
Posted by: jkar115
[This review was collected as part of a promotion.] Overall very happy with the new refrigerator. Purchased as a replacement and what was thought to be an equivalent/upgrade to prior model RF28R6201SR/AA. Positives for this model is the inverter compressor, increased capacity and the maximized space saving inside. They were able to squeeze in two more small shelves at the bottom of each door that are great for canned drinks. The top drawer in the freezer is deeper and has more capacity. The finish is sleek and more modern looking which fit perfectly into our home style. Negatives include cheapened crisper drawers that previously had individual humidity controls, the larger cold cuts drawer at the bottom previously included a divider and was much sturdier, the freezer drawer added a latch aid and not sure what it is supposed to do. It may be to aid in opening easier but is not lock or latch. The overall height is lower but that translates into less room above the top shelf inside. The in door ice and water dispenser is simple and intuitive to use. The LG water filters are excellent quality. Again overall very happy with the purchase, just missing a few of the features of the prior model.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on October 20, 2026
Posted by: Sakicker2000
[This review was collected as part of a promotion.] So far the fridge has worked great and seems to be an upgrade in most ways to our 2015 Samsung french door fridge. One issue we have seen is the compressor seems noise than on our previous fridge. Will give it some time since since the fridge has only been installed for less than a week. It would be nice if the Smarththings app for the fridge had more functionality. For example showing the temperatures for the fridge and freezer.
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny !!
on October 20, 2026
Posted by: Shawno1340
from Brunswick Georgia
[This review was collected as part of a promotion.] Love love all our new appliances from Samsung. We bought the package deal of four appliances stove, refrigerator, dishwasher and microwave. So far everything is wonderful thank you Samsung for your great product!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great capacity counter- depth fridge
on October 19, 2026
Posted by: Maddie
from New Jersey
[This review was collected as part of a promotion.] Lots of space available for a counter depth refrigerator. Only gave 4 stars because my previous Samsung refrigerator had more flexibility in the shelves, the drawers had attachments to separate items and the water/ice section had a light feature which I miss.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very specious!
on October 18, 2026
Posted by: Mama Bear
from Colorado
[This review was collected as part of a promotion.] Very easy to move into place. Keeps everything at the right temperature and I love that I can adjust it. I don't like that where you get ice and water leaks!! Love fact that I got the stainless steel finger print resistant finish!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Space
on October 18, 2026
Posted by: Jillcole
from Florida
[This review was collected as part of a promotion.] Like the size and capacity. The finish is good. Options are okay. Great all around fridge.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
setting controls.
on October 17, 2026
Posted by: Racer
[This review was collected as part of a promotion.] wasted space on Ice maker. Complicated instructions. Need a simple refrigerator. Keep adding and it will nolt let me send until I have reached a number of Craters.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US