Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
So far so good
on May 29, 2026
Posted by: Kukocgirl82
from CUDAHY
[This review was collected as part of a promotion.] We are very pleased so far with this fridge. It is way more spacious than we thought it would be. We love that the freezer does not have an actual handle. It was easy to install and set up to the wifi.
The only downfalls so far is that the bottom shelf in the doors are a bit small and somewhat hidden so it is hard to fit things in them and forget that thy are there. The shelfs also seem like they may break easily or cannot hold a lot of weight, but we have not had any issues thus far.
The only downfalls so far is that the bottom shelf in the doors are a bit small and somewhat hidden so it is hard to fit things in them and forget that thy are there. The shelfs also seem like they may break easily or cannot hold a lot of weight, but we have not had any issues thus far.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Highly recommended
on May 29, 2026
Posted by: Skullhere
from McKinney
[This review was collected as part of a promotion.] I was not sure how spacious it will be because our old fridge was side by side and this was different style. When we got this fridge installed we realized how spacious it is. Absolutely amazing and we loved this fridge, sleek design, no noise and more room for food. This fridge helped me organize my food in freezer with still room for more and more space in fridge section. Simply Amazing
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing refrigerator!
on May 29, 2026
Posted by: Rkobrick82
[This review was collected as part of a promotion.] This refrigerator is gorgeous! Not only is it super quiet while it’s running, but it’s aesthetically beautiful! There is so much space for everyday condiments and space for bigger items! I love that it makes curved and regular ice! The water comes out super cold and refreshing! It is really easy to clean as well! The mega capacity is awesome for prepping and storing food! There is so much room and the slide shelf is awesome! It really helps for storing tall products!! The drawers are a great size for storing fruits and vegetables! The lower drawer is awesome for string drinks and items you want to quickly have access to! All of the drawers easily glide, and they are easy to clean.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect for a large family
on May 28, 2026
Posted by: Cboone
from Marengo
[This review was collected as part of a promotion.] I’m super pleased with my new mega capacity Samsung refrigerator. We are a large family and every bit of space counts. The big drawers makes it a breeze to organize and keep things in there places without moving everything when I’m looking for one certain item. The external water and ice dispenser is large enough for my travel cups to fit under and that’s a huge win. The freezer is great it has multiple storage spots that slide and allow me to organize everything well. I was a bit confused with the ice trays but not an ice maker in the lower part of the freezer. Overall I’m thrilled with my net refrigerator and I believe it will make cooking easier.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Water & ice dispenser
on May 28, 2026
Posted by: Sudheer
from Calgary ab Canada
[This review was collected as part of a promotion.] The water dispenser stream is uneven, splitting and pouring around the housing rather than coming straight out of the nozzle. Could this be a simple fix? Additionally, the manual states that there are four types of ice cube making available—two from the outside dispenser and two from inside the freezer. However, no ice is being made in the freezer; it currently only serves as ice storage."
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of space
on May 27, 2026
Posted by: Anonymous
from Spanaway wa
[This review was collected as part of a promotion.] Every about the Capacity filtration and efficiency isfor dispensing is esthetically pleasing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 22, 2026
Posted by: New to Samsung fridges
from TX
[This review was collected as part of a promotion.] Finger print proof has great finish , inside fridge uses blue light and plenty of space 31 sqtft
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for large family
on May 21, 2026
Posted by: Saraeb82
from Clemmons
[This review was collected as part of a promotion.] I am very satisfied with this fridge! I have 4 children and 4 step children so when everyone is home this fridge is so crucial! The racks are adjustable as well as the shelves on the doors. There is an ice maker that makes curved ice which also seems to be large capacity. The filtered water & ice dispenser is tall so you can fit one of the taller stainless steel tumblers under it with ease and also offers crushes ice. There are three drawers to organize produce and meats as well as a long narrow drawer which is perfect for canned or bottled drinks. The freezer drawer is huge and it’s so much easier to pack it full when it’s a drawer instead of a door so things don’t slide out. Me and my fiance love it and so do all of the kids.
I would recommend this to a friend!
Written by a customer while visiting The Insiders