Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7 out of 5
4.7
(341 Reviews)
Open Ratings Snapshot
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product. 
(
238 out of 244
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Great features and price
on June 2, 2026
Posted by: Good looking
from Florida
[This review was collected as part of a promotion.] I just received my new baby and I am happy as lark!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect And Efficient Fridge
on June 2, 2026
Posted by: Salumpal
from Irvington
[This review was collected as part of a promotion.] I am very satisfied with this fridge. I am impressed by the amount of space this fridge has. The shelves can be easily moved around and adjusted to fit larger items, which makes organizing groceries so much easier. The lower drawer is awesome for storing drinks and other items you want quick access to without having to search through the entire refrigerator.
The ice maker makes incredible ice, whether you prefer cubed or crushed, and having fresh filtered water readily available is a huge convenience. The freezer section door has no visible handles and instead features a pull-out handle design that adds a modern, elegant touch. The freezer drawer itself is huge and makes it much easier to organize and store frozen foods. It's perfect for meal prepping, bulk shopping, and keeping everything neatly arranged.
There is so much room throughout the entire unit, and the slide-away shelf is an awesome feature that creates additional space whenever needed. This fridge has helped me organize both my refrigerator and freezer sections while still leaving plenty of room for more food. The door bins are spacious and sturdy, easily holding gallon-sized containers, bottles, and condiments.
Another feature I love is the bright LED lighting, which makes it easy to see everything inside, even items stored in the back. The temperature remains consistent throughout the refrigerator and freezer, helping keep food fresher for longer. It runs quietly, cools efficiently, and has a sleek, premium look that enhances the appearance of my kitchen. The stainless-steel finish is beautiful and easy to clean, and the overall build quality feels durable and well-made.
This fridge offers the perfect combination of style, convenience, storage capacity, and performance. It has made organizing groceries easier than ever and provides all the features I could ask for in a refrigerator. This is honestly one of the best fridges I have ever used, and I highly recommend it to anyone looking for a spacious, reliable, and high-quality appliance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Roomy!
on June 2, 2026
Posted by: Nonisey
from Des Allemands
[This review was collected as part of a promotion.] The Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser lives up to it’s name. There is so much room. The refrigerator portion has plenty of door storage, three roomy drawers, and a slide to allow for tall items. It can house a substantial amount of items. So much so that the beverages are inside now instead of in a garage fridge. The freezer also has a large capacity with drawers and dividers for organization so that everything isn’t just piled up in there. The water dispenser with two styles of ice is convenient and works well. This refrigerator is also quiet which I really appreciate. So in summary this refrigerator is roomy with thoughtful design features, quiet, and looks sleek in our space. We created an account for the Smart Things app and it was very easy to add this appliance. Convenient tool to change or monitor from your phone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great Refrigerator with good aesthetics
on June 1, 2026
Posted by: JwBigdog
from Fleming Island, Florida
[This review was collected as part of a promotion.] Very sleek looking refrigerator. Very large and usable space which is going to come in handy in my household. Controls are easy to use, especially if you’re using the app makes it even simpler. It cools down quickly and maintains temperature so far very impressed. It didn’t take long after flushing the filter. For it to start making ice. It dispenses water and ice easier and faster than my previous Maytag.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great size and features for a lower price tag!
on June 1, 2026
Posted by: Will
from Ohio
[This review was collected as part of a promotion.] The overall look was excellent and the capacity is huge. I would definitely recommend if you need a large amount of good storage. The only draw back for me is that there were not many options to reconfigure the shelves the way we would have liked them but we knew this before we purchased. The ice and water dispenser works great and holds a lot of ice.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on May 31, 2026
Posted by: Kb not you
[This review was collected as part of a promotion.] Product review is not needed as I have not had the appliance long enough to make any type of comment on the purchase
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fit and Features
on May 30, 2026
Posted by: JWBP
from Alabama
[This review was collected as part of a promotion.] It’s a perfect fit!! We love all the features!! Easy access to items.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Plenty of space
on May 29, 2026
Posted by: Eddie
from Paramount CA
[This review was collected as part of a promotion.] this refrigerator has plenty of space it looks really nice I like the ice maker and water dispenser is a plus
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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