Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
3
It's a refrigerator
on June 5, 2026
Posted by: burp
[This review was collected as part of a promotion.] Fine capacity, OK looks, does what it's supposed to.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Christian, Samsung, June 8, 2026
Hi burp,
Capacity and reliable performance make everyday use easier, and we appreciate you pointing out how your refrigerator delivers what you need while fitting into your space.
Thank you for sharing your feedback with us.
Christian
Samsung Care
Capacity and reliable performance make everyday use easier, and we appreciate you pointing out how your refrigerator delivers what you need while fitting into your space.
Thank you for sharing your feedback with us.
Christian
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feature
on June 5, 2026
Posted by: babu
[This review was collected as part of a promotion.] Great features nice looking it is bigger than what we have.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge
on June 5, 2026
Posted by: Mksh
from QC
[This review was collected as part of a promotion.] We just got our fridge and it is great, we love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Nails It
on June 5, 2026
Posted by: gstack
[This review was collected as part of a promotion.] This is a lovely addition to my kitchen! I really like the big, bright interior that has a place for everything. In the left door is a dispenser for water and either curved or crushed ice. This fridge operates very quietly and even late at night there is no noticeable noise coming from it, only the occasional completion of a batch of ice, which is still quite quiet. My grandson really likes the freezer drawer which sits at the sweet spot for his height. The rollers work very well making cleaning under and behind a breeze. If I could change something I would make the top shelf adjustable, even if it's only a few notches it would still be a welcome change. It is nice having the app and the information it provides such as if someone didn't close the door all the way. Overall I am satisfied with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious and functiinal
on June 4, 2026
Posted by: USMCbayouboy
from Luling
[This review was collected as part of a promotion.] It lives up to the mega in mega capacity. First thing I noticed was the amount of space. It has deep drawers and shelves and a variety of spaces to easily organize and see your goods. I especially like the dividers in the freezer portion. It dispenses two different types of ice cubes and filtered water on the exterior of the unit. Speaking of the exterior, it’s a good looking appliance. It’s nice and quiet as well. We (wife and I) really like it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Large capacity
on June 4, 2026
Posted by: Waltjr
from East Hampton, NY
[This review was collected as part of a promotion.] Very nice style, and large capacity. Easy access to items in both refrigerator and freezer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of space
on June 3, 2026
Posted by: Haha
from Houston
[This review was collected as part of a promotion.] Looks big and looks like it’ll fit goats. I am excited to use this new fridge. Water also tastes decent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Non
on June 3, 2026
Posted by: Nonof
[This review was collected as part of a promotion.] To new to give a review this box is what makes me want to give a bad review.
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US