Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
220
4 Stars
47
3 Stars
6
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
189 out of
193)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Big on Space - Fast on Ice
on April 16, 2026
Posted by: ArronM
from Montgomery
[This review was collected as part of a promotion.] Purchased the Samsung RF32CG5B30SRAA as a replacement for my kitchen. It was quick and easy to set up via the SmartThings app. It looks fantastic and performs flawlessly. My only regret is waiting so long to pull the trigger!
Pros:
Refrigerator space - this thing is HUGE. I was able to fit everything from my old refrigerator and it doesn’t even look half full. Each door has multiple shelves to maximize storage space. There is even a cool little sliding half shelf that tucks away to allow for tall items. No more moving shelves around to accommodate bottles of wine and/or champagne.
Refrigerator space - this thing is HUGE. I was able to fit everything from my old refrigerator and it doesn’t even look half full. Each door has multiple shelves to maximize storage space. There is even a cool little sliding half shelf that tucks away to allow for tall items. No more moving shelves around to accommodate bottles of wine and/or champagne.
Ice, Ice, Baby - the icemaker replenishes the bin as fast as you can fill a cup. There are also two trays for excess storage in the drawer freezer. Simply pull the bin, dump it in the trays and never run out of ice.
SmartThings app - I can monitor and adjust temperatures, be alerted when a door is left open and operate the power cycles all from my phone.
Cons:
Freezer layout - this is no fault of Samsung’s. My old refrigerator was a side by side and I am not used to having a drawer freezer. It stores more than my old unit; however, it is a little cumbersome for a drawer freezer rookie. This will work itself out with time and experience.
Freezer layout - this is no fault of Samsung’s. My old refrigerator was a side by side and I am not used to having a drawer freezer. It stores more than my old unit; however, it is a little cumbersome for a drawer freezer rookie. This will work itself out with time and experience.
Overall this is one cool appliance! I don’t think I have ever been so excited about using my refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Super happy customer
on April 14, 2026
Posted by: Love from Florida
from Clermont Florida
[This review was collected as part of a promotion.] We have been super happy with this refrigerator and freezer. A lot of space very roomy inside love the icemaker in the front and then also makes two different size ice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
