Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Upgraded with elegance!
on June 15, 2026
Posted by: Vic527
from Melrose Park
[This review was collected as part of a promotion.] I am very glad I purchased this fridge for my home but my wife has been so happy with it that she is constantly complementing what a great husband I am. Our old fridge needed an upgrade and let me tell you. This is it!!! Its elegance makes out kitchen space look new and modern and I love how much fits in it. The lights inside are bright and light up when the door opens which helps a lot when looking for something. The veggie drawers are easy to open and close and they are fancy looking. I love the push back drawers to make the bottom drawer fit our tall things like milk and juice. I am loving the AI feature which helps keep the temperature just right and makes my fridge feel modern. Cleaning the fridge us easy, it has the stainless steel in the front and white inside. I am also loving the option to have ice on the door, it makes drinking a cold beverage on a hot day a breeze. The bottom freezer is spacious and holds a good amount of ice and meats and our kids favorite, ice cream. This fridge is a true upgrade for us. We love it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect for everyday use
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently started using the Samsung Bespoke AI 31 cu. ft. 3-Door French Door Refrigerator, and I’ve really been enjoying it so far. The large capacity gives me plenty of room to store groceries, drinks, and meal prep items without everything feeling packed together. It’s especially helpful after bigger grocery trips because I can organize everything easily.
One feature I really like is the 3-door French door design. It makes it simple to separate fresh foods, frozen items, and drinks, so finding things is quick and convenient. The shelves and drawers feel well-designed, and the bottom freezer has a lot of useful space too.
The external water and ice dispenser works smoothly and adds convenience to everyday use. Overall, the refrigerator looks modern, runs efficiently, and makes my kitchen feel more organized. I would definitely recommend it to anyone looking for both style and functionality in a refrigerator.
One feature I really like is the 3-door French door design. It makes it simple to separate fresh foods, frozen items, and drinks, so finding things is quick and convenient. The shelves and drawers feel well-designed, and the bottom freezer has a lot of useful space too.
The external water and ice dispenser works smoothly and adds convenience to everyday use. Overall, the refrigerator looks modern, runs efficiently, and makes my kitchen feel more organized. I would definitely recommend it to anyone looking for both style and functionality in a refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fantastic!
on June 15, 2026
Posted by: Tina
from Arkansas
[This review was collected as part of a promotion.] fantastic fridge! Im sooo happy. Definitely worth it. Definitely buy this!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very roomy
on June 14, 2026
Posted by: Fkpp
[This review was collected as part of a promotion.] The door with the ice maker will not stay open or fully close. Other than that the refrigerator is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 14, 2026
Posted by: SamsungLover
from Tampa, FL
[This review was collected as part of a promotion.] I’ve had the refrigerator for the about a week. I absolutely love it! So much space, especially the freezer. I’m one of those folks who shop and freeze, so the freezer capacity is awesome! I love the ice maker and water dispenser. And in think the best thing is the smart things app. Makes it easy to monitor temp and when to change the filter.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 13, 2026
Posted by: Twoton
from Mays Landing, New Jersey
[This review was collected as part of a promotion.] refrigerator has great storage capacity shelving options are amazing smart features are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful fridge
on June 12, 2026
Posted by: Gill
from Oakley ca
[This review was collected as part of a promotion.] The fridge is beautiful and we’ve had it for several years with no issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks nice
on June 12, 2026
Posted by: KMP02
from Mechanicville, NY
[This review was collected as part of a promotion.] I don’t like that you can’t fully open the front doors unless you lift it up and out at the same time. You can’t pull the veg drawers out to see in the back or pull out to clean.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Nicole, Samsung, June 17, 2026
Hello KMP02,
We truly understand how important it is to have full, smooth access when opening the refrigerator doors and using the vegetable drawers. We hear your concern about needing to lift while opening the doors and the limited ability to fully extend the drawers for easier viewing and cleaning.
For this model, the door and drawer movement is designed to work within specific clearance and hinge limits, which can affect how far sections open and how drawers extend when the doors are not fully positioned. This helps maintain proper sealing, alignment, and internal structure, but can also mean certain compartments require the doors to be fully opened for full access.
This kind of design highlights how important placement and surrounding space can be in supporting smooth, unrestricted use. Ensuring there is enough clearance around the unit can help maximize how far doors and drawers can open.
If you ever need to reach out to Samsung, please include this reference number: 1152649960.
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
We truly understand how important it is to have full, smooth access when opening the refrigerator doors and using the vegetable drawers. We hear your concern about needing to lift while opening the doors and the limited ability to fully extend the drawers for easier viewing and cleaning.
For this model, the door and drawer movement is designed to work within specific clearance and hinge limits, which can affect how far sections open and how drawers extend when the doors are not fully positioned. This helps maintain proper sealing, alignment, and internal structure, but can also mean certain compartments require the doors to be fully opened for full access.
This kind of design highlights how important placement and surrounding space can be in supporting smooth, unrestricted use. Ensuring there is enough clearance around the unit can help maximize how far doors and drawers can open.
If you ever need to reach out to Samsung, please include this reference number: 1152649960.
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
Written by a customer while visiting Samsung US