Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
220
4 Stars
47
3 Stars
6
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
189 out of
193)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Outstanding Refridgerator
on May 21, 2026
Posted by: Will2k
from Nokesville
[This review was collected as part of a promotion.] This stunning refrigerator is the perfect aesthetic fit for our house. It is incredibly spacious, easily accommodating groceries for our family and the constant flow of neighborhood kids. The Bespoke AI ensures it runs optimally, and I appreciate tracking our power consumption through the SmartThings app. The exterior dispenser is super convenient, and thanks to the dual ice makers in the bottom drawer, we never run out of ice when entertaining. The convenient water dispenser keeps our family hydrated and gives us filtered water for a variety of snacks and dishes that we make everyday. With 31 cubic feet for space, It truly has room for absolutely everything. The shelving setup is also made to hold a variety of items, even tall and bulky items. I love having everything nicely organized with a variety of drawers. The freezer is set up well too with two sections and a divider.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
PERFECTION
on May 19, 2026
Posted by: heathen
from New Braunfels TX
[This review was collected as part of a promotion.] Best fridge ever that's all that needs to be said about this amazing fridge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 17, 2026
Posted by: Betty
from Imperial valley californua
[This review was collected as part of a promotion.] Capacity is great.easy to see everything and freezer is wide
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great cooling and efficiency
on May 17, 2026
Posted by: Sanjay
Capacity: storage space on both door side is less than previous model
Efficiency: Keeping vegetables fresh and crisp
Cooling: Cooling is great
Dispensing: Water splashes out if glass/jug is not very close to mouth of dispenser, ICE dispenser is great
Preservation: Keeping vegetables fresh and crisp
Efficiency: Keeping vegetables fresh and crisp
Cooling: Cooling is great
Dispensing: Water splashes out if glass/jug is not very close to mouth of dispenser, ICE dispenser is great
Preservation: Keeping vegetables fresh and crisp
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size Matters!!
on May 14, 2026
Posted by: rayroc56
from Clemmons
[This review was collected as part of a promotion.] Got my bespoke fridge a few weeks ago and I must say that it is an absolute game changer for me and my family of 3 teens, 1 pre teen, and 4 adults. It holds all the groceries we buy plus room for more. The organization is thoughtful and customizable which is nice. I personally love the shelf that slides in and wish it was on both side but either way it’s a great feature to have. The freezer is just as spacious as the fridge and the organization continues there as well. The ice maker and water dispenser is also a great feature that the entire family loves and uses a lot. I prefer crushed ice while everyone else likes curved ice which the fridge can handle at the push of a button. The controls are simple to use and understand which is how we like them, and we absolutely love the open door alarm feature which reminds our kids to close the doors. My favorite feature is the app control ability although it is limited it’s still great to be able to see and set the temp for both the fridge and freezer. A
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Good but....
on May 14, 2026
Posted by: Moniquehughey
from Crofton
[This review was collected as part of a promotion.] I recently received this beautiful stainless steel 31 Cubic feet fridge, and instantly fell in love with it! its very spacious, and can hold everything! I like that the bottom freezer doesn't have a handle that juts out because I have dogs that would find a way to break or chew on it. One thing that I didn't know it was missing was.... the ice tray in the bottom freezer. I kept trying to find a switch or setting or something that would turn the ice maker on at the bottom. Then I realized there isn't one! Slightly shocked, not completely disappointed because it gives me more space in the freezer. Would I still like to have an ice machine at the bottom, of course. Do I still love this XL refrigerator...YES!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Three door refrigerator
on May 13, 2026
Posted by: Cris
[This review was collected as part of a promotion.] Very happy with my new three door refrigerator. It is a large capacity and aesthetically appealing. I am looking forward to many years of use. It was easily installed, I like the ice and water dispenser.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great capacity
on May 10, 2026
Posted by: Judy
from Glasgow ky
[This review was collected as part of a promotion.] I love the looks and size and freezer on bottom so far everything is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US