Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
16
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Spacious and Stylish
on May 7, 2026
Posted by: Smantha
from Mckinney
[This review was collected as part of a promotion.] Samsung Bespoke 31cu Ft, refrigerator is surprisingly spacious, efficient, modern, stylish, and very practical for everyday use, especially for a big family. It has so much storage space and many compartments, making it a perfect fit for a large household. I can store much more than I could in my old French-door refrigerator and freezer, and I still have half the fridge empty.
It will be very convenient during family gatherings, holidays, and parties because I no longer have to worry about where to store leftovers, which was always a concern before. I also love the tall water dispenser — it’s high enough to fit a tumbler easily. The ice maker makes two types of ice: crushed and cubed. It even has an extra tray/container in the freezer to store additional ice, which is perfect for summer.
The freezer is large, wide, and includes four different compartments for better storage and organization, helping reduce clutter. My kids love the fridge, and so do I.
Overall, it’s perfect for a big family, with plenty of compartments for organization and lots of space for everyday use and special occasions. My kids love it, and I love it too. I absolutely love my new fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
good fridge with excellent capacity
on May 8, 2026
Posted by: goldyfishy888
from Riverside
[This review was collected as part of a promotion.] This refrigerator has a lot going for it, especially the generous storage space and the clean, modern layout. I love the French door style so I can open one side or both. It stores large grocery loads, and the interior shelves and freezer compartments feels well designed for keeping everything organized. The main issue is the door does not shut and seal on its own, so it requires extra attention every time you close it. That makes it less convenient than expected, especially when you are in a hurry or have your hands full. It does have an alarm when after some time if the fridge door is shut properly, but the seal could be better. The door not sealing automatically is a frustrating flaw that keeps it from being a higher-rated product. But I find it good quality cooling though.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great capacity
on May 10, 2026
Posted by: Judy
from Glasgow ky
[This review was collected as part of a promotion.] I love the looks and size and freezer on bottom so far everything is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Three door refrigerator
on May 13, 2026
Posted by: Cris
[This review was collected as part of a promotion.] Very happy with my new three door refrigerator. It is a large capacity and aesthetically appealing. I am looking forward to many years of use. It was easily installed, I like the ice and water dispenser.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but....
on May 14, 2026
Posted by: Moniquehughey
from Crofton
[This review was collected as part of a promotion.] I recently received this beautiful stainless steel 31 Cubic feet fridge, and instantly fell in love with it! its very spacious, and can hold everything! I like that the bottom freezer doesn't have a handle that juts out because I have dogs that would find a way to break or chew on it. One thing that I didn't know it was missing was.... the ice tray in the bottom freezer. I kept trying to find a switch or setting or something that would turn the ice maker on at the bottom. Then I realized there isn't one! Slightly shocked, not completely disappointed because it gives me more space in the freezer. Would I still like to have an ice machine at the bottom, of course. Do I still love this XL refrigerator...YES!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Size Matters!!
on May 14, 2026
Posted by: rayroc56
from Clemmons
[This review was collected as part of a promotion.] Got my bespoke fridge a few weeks ago and I must say that it is an absolute game changer for me and my family of 3 teens, 1 pre teen, and 4 adults. It holds all the groceries we buy plus room for more. The organization is thoughtful and customizable which is nice. I personally love the shelf that slides in and wish it was on both side but either way it’s a great feature to have. The freezer is just as spacious as the fridge and the organization continues there as well. The ice maker and water dispenser is also a great feature that the entire family loves and uses a lot. I prefer crushed ice while everyone else likes curved ice which the fridge can handle at the push of a button. The controls are simple to use and understand which is how we like them, and we absolutely love the open door alarm feature which reminds our kids to close the doors. My favorite feature is the app control ability although it is limited it’s still great to be able to see and set the temp for both the fridge and freezer. A
I would recommend this to a friend!
Written by a customer while visiting The Insiders